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Notes
Before shopping: If you have any questions, feel free to consult us. We will definitely answer them patiently for you.
Ii. Regarding product prices: The online prices are the actual selling prices (excluding tax). Bulk orders enjoy better prices. Welcome to consult via Wangwang or call the seller for information.
Iii. Free Sample Request Rules: Samples must be obtained through the "Get Sample Now" procurement process. Within 30 days after receiving the sample and making the payment, the sample fee will be refunded if the second purchase from the store reaches 3,000 yuan.
Iv. Regarding Shipping: If you place an order, it will be sent by Lianhaotong Express by default. The shipping fee for Shentong is subject to the actual cost. For large orders, our store defaults to sending dedicated logistics. All freight charges are collected on delivery. Customers can choose to send by express delivery or logistics according to their own situations. Generally, items weighing 25 kilograms or less will be sent by express delivery, while those weighing over 25 kilograms will be sent by logistics.











Manufacturer's supply source

All the products here are directly supplied by the manufacturers. Although some of them are not under our company's name, they are all strategic cooperative products of our company or OEM processed products here. Moreover, we have joined the buyer's insurance
We offer on-site verification for merchants. If any goods are found to be fake, we will compensate three times the price. Please feel free to purchase.
May I ask how you order the goods here?

The quantity reaches the minimum quantity we have stipulated. Here, we offer factory direct sales, so our prices are much lower than those of wholesalers. We focus on quantity. According to the quantity you reach, we will provide you with the price based on that quantity.
May I ask how you make the payment here?

Bank transfer or Alipay payment, Alipay transaction. As is well known, Alipay is a third-party guarantee system launched by Alibaba, and both parties are guaranteed. Our company has paid a certain amount of integrity guarantee deposit to Alibaba. Customers can initiate integrity guarantee contracts online or offline. If there is any untrustworthy operation during the transaction process, you can join hands with Alibaba to claim integrity and recover the losses.
May I ask how many days it will take for the goods to arrive after your order is placed?

We usually ship the goods within 1-2 days from the date of payment. When placing an order, please contact our customer service first. After purchasing the product, let the customer service carefully check with the warehouse that it is in stock before making the payment. This is to avoid affecting the overall shipping speed due to the temporary shortage of one or two items after placing the order. For general logistics, the goods can arrive within 3-6 days after shipment, except for special time periods, remote areas and the three northeastern provinces.
May I ask which logistics company you are shipping to?

If you have a specific logistics service, please clearly inform us which logistics will be used when placing an order. If not, you can choose the nearest point from the general logistics we recommend for shipping, which is convenient for you to pick up the goods and avoids losses caused by a long distance. If you need door-to-door delivery, please negotiate with the logistics company yourself, and the cost will be calculated separately. In addition, if the quantity is too small, you can also choose express delivery. Express delivery can deliver the goods to you. Please pay special attention that the name of the recipient you leave must match the name on the ID card for picking up the goods. The logistics company needs to verify the province certificate before picking up the goods.
May I ask how the freight is paid?

It is divided into two types: logistics and express delivery. Generally, it is recommended that large items be sent by logistics as it is cheaper and small items by express delivery as it is more convenient. For example, Xinbang Logistics, Deppon, Tiandi Huayu, Jiaji, etc. Due to different regions and different weights, the prices of each logistics company vary. If you need to send by logistics, you can contact the customer service to inquire about the shipping cost!
How can I check the transportation status of my goods?

After we ship the goods, we will enter the order in the logistics information column. You can check the order number, quantity of items and the tracking phone number of your shipment in the logistics information column to consult the logistics.
Why are there any damages or leaks in the goods I received?

Generally, this situation does not occur with an entire order. However, for mixed batches of goods, due to different specifications, the packaging may be uneven and the pressure resistance may vary, which inevitably leads to such situations. Therefore, we generally suggest that customers who are far away and those going to the county town place orders for the entire package. If it is truly impossible to place orders for the entire package, do not let them be too scattered to avoid unnecessary trouble. Upon receiving the goods, check if the box is intact and if the outer packaging is damaged. If there is any damage or leakage, promptly verify it with the logistics company.
What should I do if the quantity of the goods I received is incorrect?

After receiving the goods and opening the box, if conditions permit, we hope you can take photos. Then, find the shipping note inside the box. The note has detailed shipping quantities. Generally, there won't be a shortage of goods. If you receive the goods but don't have the shipping note, you can contact the customer service. We will check it for you until both parties are satisfied.



























