Our company adheres to the business philosophy and policy, and is committed to innovation, improving product quality, providing customers with high-quality and reasonably priced products to meet their needs, and achieving the goals of creating value, sustainable growth and sustainable operation.

All the staff of Yiwu Songpu Electrical Appliance Co., Ltd. promise: to strive to achieve the quality goals of our customers. Make every possible effort to continuously improve, provide necessary services, and supply customers with products of the right quality, at the right time and in the right amount.

3. Regarding after-sales service: To enhance the quality of our company's products and services, for all electrical appliances ordered from our company, except for discounted products, any quality issues can be replaced with new ones free of charge within one month and come with a one-year free warranty! As we are a powerful manufacturer selling directly, all the profits have been given to our dear buyers! Therefore, for the returned defective products, only express delivery to the door is accepted, and the shipping cost is borne by the buyer. Logistics damage and other man-made damages are not covered by the replacement and warranty service. Thank you for your understanding!

4. Signature reminder!! In pieces

When the buyer signs for the goods, they must sign in person or entrust a third party to do so. Please make sure to check if the outer packaging is intact when signing for the goods. If there is any damage, obvious squeezing or deformation, etc., check the quantity and appearance of the purchased goods. If there are any problems, please contact us immediately or refuse to sign for the goods. Once the goods are signed for, it is assumed that the received items are intact. Any losses can only be borne by the buyer themselves!
When receiving the express delivery, please check the goods in front of the delivery person. First, check if the outer packaging is intact. Then, open the package and check if the contents are consistent with the products and quantity you purchased. If there is any abnormality, please do not sign to receive the goods and do not let the delivery person leave. Immediately pick up the phone and call the shipping number on our waybill. Please inform us of the actual situation. Only after we confirm by phone that you can sign for the goods can you sign for them. Let the delivery person leave and then contact our after-sales customer service as soon as possible to confirm, so as to solve the problem as soon as possible. If the Courier requires you to sign first, please open the package in front of him after signing to ensure that the accessories are intact. If there is anything incorrect, please inform us and we will contact the Courier for a solution! If the delivery person leaves without our confirmation, there may be issues with the quantity or appearance of the goods. We refuse to bear the loss. Please understand.
For customers who are unable to sign for the package in person, we suggest that you leave a message for our customer service when purchasing, informing us of the time period that is convenient for you to sign for it yourself. We will make a note on the express delivery slip and have the delivery person deliver it within the specified time! It is essential to personally inspect and sign for the packages. All packages received by security guards, family members, friends, etc. on behalf of others are regarded as signed for by the individual themselves.

All products in our store, once dispatched, do not support any refund or return for any reason. The wholesale volume is very large. Once dispatched, the logistics department will incur shipping fees. We apologize for any inconvenience. If the damage is caused by logistics, we can replace the parts for you at a cost! Taking a photo means you agree ~~~

Our product styles are updated very quickly. Before shipping, you need to contact our customer service first to confirm the style and specifications! If you place an order without contact or inquiry, we will ship it randomly. If the style sent is not what you want, we can only apologize and will not accept returns or exchanges! So, please contact us before placing your order so that we can know exactly what style of product you need!

All of our products are subject to three rounds of inspection to ensure there are no quality issues before being dispatched. When customers receive the goods, they need to open them carefully for inspection immediately to confirm the quality, style and no damage caused by logistics before signing for them.

Special emphasis: We do not accept returns or refunds.
Although our company has quality inspectors who conduct strict checks on products before, during and after production,
We will only ship the products to ensure that there are 100% no quality issues. However, due to various uncertain factors,
Our company can only guarantee that 97% to 98% of the products have no quality issues upon arrival, while 2% to 3% are within the scope of exemption.

Special emphasis: We do not accept returns or refunds.
Although our company has quality inspectors who conduct strict checks on products before, during and after production,
We will only ship the products to ensure that there are 100% no quality issues. However, due to various uncertain factors,
Our company can only guarantee that 97% to 98% of the products have no quality issues upon arrival, while 2% to 3% are within the scope of exemption.

Note

It's the peak season now. We do not accept urgent orders for all products. We do not accept 48-hour or 72-hour shipping services. Those who mind this should be cautious when placing an order! By taking this photo, you agree

All our products will undergo quality inspection before leaving the warehouse. Only when they are confirmed to be in good condition will they be dispatched. Once dispatched, we do not accept any 7-day or 15-day exchange services. Those who mind this should purchase with caution! By taking this photo, you agree