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Warm reminder:
Because toys are fragile items,When goods are dispatched from the warehouse,The quality of product packaging will be guaranteed to the greatest extent,However, due to the current overly violent third-party express delivery and logistics services,There will inevitably be some flaws!
Therefore, it is hereby declared:
1、After receiving the goods, please be sure to inspect them in person with the Courier before signing for them,Problems were found with the goods during the inspection(All express deliveries support on-site inspection and signature for receipt),Please24Report to the online customer service within hours and ask the customer service for the handling method,If not after a problem occurs24Contact customer service within hours for handling!The seller shall not be held responsible for any problems arising therefrom!
2、After receiving the goods, there was no problem with the inspection,Please签收后的48Check for any problems within hours,If non-human-induced quality problems are found during use,Please48Contact customer service within hours for handling,If the problem is not checked and reported in time,All round-trip return and exchange shipping costs incurred shall be borne by the buyer。
3、Because remote control toys and the like fall under the category of electronic products,All of them come with batteries,Logistics and express delivery cannot be transported by air,The only option is land transportation,Therefore, the delivery time will be relatively slower than that of air freight,
Our company will urge and follow up with the Courier to deliver the goods in a timely manner,Therefore, we kindly ask all buyers to wait patiently!
Must-read for Buyers:
1、About the product:All the products issued will pass through the production process、Postpartum、Check multiple times before dispatch,The goods will only be dispatched if they are completely qualified,However, all kinds of uncertainties can lead to the loss of product functions,Our company can only guarantee98%The pass rate,2%It falls within the scope of exemption.。Pictures and physical objects:Product image95%All of the above are selfies,It can more truly reflect the actual situation of the product itself,But because of the light,Factors such as the shooting level may cause slight differences between the pictures and the actual objects。Due to factors such as market changes, the factory may adjust the color of the products and their outer packaging、Packaging methods, etc.,Please refer to the actual situation。
2、Regarding returns and exchanges:Exchange goods、For returns, please contact our sales customer service first to confirm,Our company will refuse to accept returns made without the permission of customer service。销售客服接待有关退Exchange goods事项,在符合退Exchange goods标准的情况下方才受理。After the warehouse receives the return request,It will be searched based on the express delivery waybill,Applications filled in unclearly will be rejected。Please carefully check the quantity of the returned goods、Fill out the return form carefully。
3、About logistics:The transportation is carried out by a third-party logistics company,It's beyond our control。The transportation time is subject to the weather、Vehicle arrangement、The influence of many factors such as traffic conditions,The estimated transportation time we have with you,For reference only,Not as part of the contract,Nor can it be used as a reason for returns。
4、Regarding the delivery date:Our company has a basic inventory of all products,However, due to our company's car models、Remote control car model、Remote-controlled aircraft and the like are all best-selling products,Export at the same time、There are also quite a lot of domestic sales orders,So it cannot be ruled out that some orders may be out of stock,Therefore, it is normal for the delivery time to be two to three days,We will try our best to arrange for early delivery。Try to ship the goods on the same day if they are in stock,Some out of stock will be restocked within three days,Thank you for your understanding!If you are going to place a large order,The delivery time and payment method need to be determined after negotiation with the customer service。
















