Frequently Asked Questions and Answers
Question: Could you please find me an exactly the same sample as shown in the picture?
Answer: Hello, for leather products, there are many uncertain factors, such as color difference of the display, hand feel, thickness, surface treatment, and other processes. Just based on the pictures, we cannot be sure that there is a product in stock that is exactly the same as yours. We can only find similar ones for your confirmation or send us samples to see the actual product.
Question: What is the minimum order quantity for customization? Why is a minimum order quantity needed?
Answer: Hello, the minimum order for PVC leather is 1,000 meters, and for PU and semi-PU leather, it is 600 meters. This is determined by the machines. The machines used to produce leather are all super-large ones that are dozens of meters long. Each of our production lines has a fixed consumption, which determines that we must try our best to meet the production capacity of each line. Changing the style once requires a lot of manpower and material resources. If the production volume is too small, the shared cost will be very high. If the quantity is too small, the unit price will increase, which is not cost-effective.
Question: How long does it take to make a pattern and what is the customization cycle?
Answer: Hello, the general pattern-making time is 3 to 5 days.
The production process of leather and the sequence of order scheduling are the fundamental reasons for the long or short customization cycle time. Generally, the production cycle is 7 to 15 days. Orders for foreign environmental protection standards need to be confirmed in advance. If you want to have a bit more time, you can communicate with your clients and place orders a little earlier to avoid the possibility of delays when production is at its peak! 
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