Product Introduction

Product real photos

Ten Common Questions and Answers

 

①Question: Where are the sofa cushions produced? Is it factory direct sales?

Answer: All products are produced in Pujiang, Zhejiang Province, the center of China's quilting industry. Our store is a factory direct sales store. The factory has strong innovation and production capabilities and is the leader in the sofa cushion industry. With a wide variety of styles and types, you can purchase them all in one stop. Every sofa cushion on the shelves has been carefully selected and is a popular style that is favored by both domestic and foreign buyers. Please feel free to purchase.

 

② Question: Are sofa cushions sold one by one or as a set?

Answer: The unit price refers to the price of one sofa cushion, not a complete set. A set of sofas needs to be laid out by combining multiple sofa cushions of different sizes. The marked dimensions are width X length, with the unit being CM.

 

③ Q: Is there any error in the product size?

Answer: All raw materials are mechanically cut and processed through complex traditional manual procedures. The normal error range is within +/-5cm. Those who are concerned should purchase with caution. Moreover, as quilted products tend to shrink by about 5%, all buyer friends are kindly requested to calculate the required size accurately and follow the principle of "it's better to buy a larger one than a smaller one" to avoid purchasing a smaller one that could affect both usage and aesthetics.

 

Question: How many days will it take for the goods to be dispatched after placing an order?

Answer: Generally, customization takes 3 to 7 days, and in-stock items will be dispatched within 72 hours. We will inform you in advance of any special circumstances and try our best to meet your requirements.

 

Question: Can I return or exchange the goods if I'm not satisfied?

Answer: We do not support a seven-day no-reason return or exchange policy! For wrongly sent, missed or defective products, we only reissue or return them for exchange! If the buyer requests a partial or full return on the grounds that one or two items are defective or so, we will only exchange and replenish the goods and refuse to accept returns. We will not accept any cash-on-delivery or SF Express items when returning products. In case of exchange due to personal subjective reasons, please bear the round-trip shipping costs by yourself. (Loose threads, inconspicuous straight lines, seams on the back, the pad is not a regular square, the edge seams are not aligned, and the quilted products have slight skipping threads, etc. These do not affect usage and are not quality issues. Those who are concerned should be cautious when purchasing!)"

 

Question: Is there a big color difference between the picture and the actual product?

Answer: All product pictures in our store are taken of the actual items and the colors of the pictures are corrected by professional designers according to the products. However, due to different lighting, angles and displays, there may be slight color differences, but the variations won't be significant. In addition, due to the different printing and dyeing batches of different batches of products, there may be slight color differences. Hereby, we remind all self-use customers to try to purchase all sizes at one time to avoid color differences. (Due to the different degrees of response to light, the color of the plush products appears darker on the front and back sides. This is caused by the fabric of the product itself. If you are concerned about this, please be cautious when shooting. Color difference is not a quality issue!)"

 

Question: Can the price be lower?

Answer: Sorry, the profit margin of our store is very low, so we regret not negotiating prices. Long-term cooperative old customers can offer appropriate friendly concessions.

 

⑧ Q: How is the freight calculated?

Answer: According to the actual weight of the product, contact customer service to verify the shipping fee after placing the order. Make the payment after modification. For large wholesale quantities, logistics can also be used, with freight collected on delivery.

  

⑨ Q: I'm an Amazon seller. Can I also have drop shipping?

Answer: Yes, for specific details, please contact customer service for consultation. For cross-border platform customers, we specially offer compression packaging services to minimize your transportation costs as much as possible.

 

⑩ Q: Is the actual flower shape the same as the picture?

Answer: The arrangement positions of the stripes and patterns in the sofa cushions are randomly arranged within the entire pattern of the same style. The picture style is for reference only. We cut a large quantity at once, and the positions of the stripes and patterns cannot be controlled.

 

The quoted price in this link is the factory price excluding tax. If you need an invoice, please contact customer service for a new price. All privately purchased prices are excluding tax

 

If you have any questions, please feel free to consult our customer service at any time. Meeting is fate. Wish you a pleasant shopping experience!