Q1: Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How is the freight calculated?

All products can be purchased in the minimum order quantity as stated on the website, with no limit on the amount! Support mixed batch! Support Alipay transactions and bank card remittances! Each product

We have clearly stated the weight of each item. When placing an order, the shipping fee will be automatically calculated by the system, which may have a slight error. If you have any questions, please contact customer service in a timely manner.

 
Q2: Are the products on the shelves in stock? What if it's out of stock?

All of our products are in stock. The items available for purchase as shown on the page are all in stock. Please feel free to buy. Due to the wide variety of products, we sell them every day

Due to the large sales volume, some products were not taken off the shelves in time, resulting in out-of-stock situations. We apologize for any inconvenience. We will contact you via phone or Wangwang message

Handle it properly.

Q3: Can the product be selected in style or color?

Regarding style and color issues, by default, mixed styles and colors will be sent when shipping. Friends with special requirements can note the style or color (they were taken together)

There is a column where you can make remarks, such as writing the item number and style, for example: Y1: black. We will try our best to match it for you as per your requirements, but it's inevitable

If there is a shortage of color or style, we hope you can be understanding. For large items, please leave a message with a note. For small items, the color and style will be sent randomly with the machine. However, you can write a note and we will try our best to match the goods according to your requirements. If there is a shortage of color or style, we will send it randomly to you. We apologize for any inconvenience.
 
Q4: I have made the payment. When can the goods be dispatched? How long will it take to receive the goods?

Due to the large daily shipment volume, we will ship the goods in the order of your payment within 24 to 48 hours after your successful payment. The delivery time may vary depending on distance, weather and other factors

The operation processes of express delivery companies vary. Generally speaking, it takes 1-2 days for goods to arrive in Jiangsu, Zhejiang and Shanghai, 2-3 days in Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days in other regions, 4-7 days in remote areas, and 3-7 days for logistics outside the province! If the corresponding number of days has not passed yet

If you receive the item, please contact our after-sales customer service. It may be caused by situations such as the peak season for online sales, a sudden increase in shipment volume, and the overloading of express delivery companies

We sincerely ask for your understanding regarding the issue of delayed or lost packages. We will handle it properly.

Q5: Customer's Instructions for Receiving Goods
For goods under 500 yuan, please count the quantity on the spot with the transportation company staff upon receipt. If the packaging is damaged or missing, please have the transportation company staff sign for confirmation. We will then claim compensation from the shipping company. For goods worth more than 500 yuan, please inform us of the quantity you are missing within 24 hours after signing for them, and we will cooperate with you to verify

We will provide the actual quantity and do our best to help you solve the problem. If you fail to clearly indicate or inform us of the missing quantity in a timely manner, we will consider the quantity correct.

In addition, due to the extremely large daily shipment volume, each individual item may be sold out at any time. If there is a shortage of shipments caused by insufficient inventory, we will refund you or

They will be dispatched together with the next order, but will not be reissued separately. Wholesale profits are thin. Regardless of the reason for returns or exchanges (including quality issues), the postage for returns or exchanges shall be borne by the buyer

Take responsibility. For returns and refunds, only the refund amount will be given, not the shipping fee. For long-term cooperative customers, goods with quality issues can be stored up to 5 kilograms or more and returned by private logistics. Please contact customer service before returning. We will not accept returns made privately.