. Regarding express delivery and shipping

The default Courier services for our store are ZTO and YTO. If your area cannot be delivered, please contact our customer service in advance to inform us of the Courier service that can arrive. We will ship the goods for you within 24 hours after your payment. Dear friends in Jiangsu, Zhejiang and Shanghai, under normal circumstances, the goods can arrive the next day. We will strive to arrange the shipment for you as soon as possible. If your receipt is delayed due to the Courier's reasons, please handle it rationally.

. Regarding after-sales service

No matter what problems arise, whether it's the quality of the service or the goods, as long as you contact our customer service, we will definitely solve all your problems sincerely. If a buyer applies for a refund or return without contacting us, it will not benefit either the buyer or the seller. We hope to solve your actual problems. We sincerely ask those buyers who prefer to apply for a refund or return without contacting us to show mercy. We promise that there is nothing that cannot be resolved after communication.

. Seven-day no-reason return and exchange policy  

Quality issue: Returns and exchanges are acceptable. If photos are taken within 7 days, the seller will bear the round-trip shipping cost (no man-made damage is allowed).

Major and minor issues: Returns and exchanges are available within 7 days without the need for photos. The buyer will bear the round-trip shipping costs (if the product is intact and undamaged).

Preference issue: Can be returned or exchanged within 7 days without taking photos. The buyer will bear the round-trip shipping cost (if the product is intact and undamaged)

Wrong goods sent: Can be returned or exchanged within 7 days. Photos need to be taken and the seller will bear the round-trip shipping cost (the goods are intact and undamaged).

Return and exchange issues

We guarantee a 7-day no-reason return and exchange policy. For returns and exchanges not due to quality issues, the buyer shall bear the round-trip shipping costs. For returns or exchanges caused by product quality issues or the responsibility of our store, our store will bear the round-trip shipping costs.

② Our store refuses to accept cash on delivery, self-pickup, and returns from SF Express and EMS. For returns or exchanges caused by our store's responsibility, please pay the shipping fee first. We will return the postage you paid in advance via Alipay when we receive your return.

③ We do not accept returns or exchanges for goods that have been used or are affected by secondary sales. We appreciate your understanding.

. Regarding color difference and quality

Dear buyer, due to factors such as display or lighting conditions, there may be certain color differences in the pictures you see. We will try our best to minimize the color differences. Color difference issues cannot be used as the basis for complaints, low ratings, or returns and exchanges.

All products in our store are produced by cooperative factories, with sufficient supply. Please feel free to choose and purchase.

. Regarding signature for receipt

As the items may be damaged due to collisions during transportation, please make sure to check in front of the Courier when signing for them to ensure they are in good condition. When you find any damage, you must sign on the express delivery waybill to cross it out and refuse to accept it. If the express delivery does not allow inspection, you can notify us to handle it. We will negotiate with the express delivery company. In this way, you will not suffer any economic loss. Otherwise, once you sign for it, we will not be responsible.