1. Regarding invoices: The prices of the products in our store do not include tax. If you need an invoice, additional tax points will be required. For details, please contact our customer service.
2. Regarding quality: Ceramic products are handcrafted and may have minor issues such as black spots, concave and convex spots, and pinholes due to glaze deficiency, which are normal phenomena and do not fall within the scope of quality problems for returns or exchanges. Tableware is not a work of art and cannot be guaranteed to be aesthetically pleasing. Those who are concerned should be cautious when purchasing.
3. Regarding acceptance: Ceramics are fragile products. If any damage is found within 48 hours of arrival, please contact customer service. We can reissue and refund or reissue it in the next order. If it exceeds 48 hours and the responsibility cannot be identified, please handle it yourself.