About the commodity
Our store has a sufficient supply of goods, a complete range of varieties, reliable quality, and has received high praise and recognition from many friends. You can purchase with confidence.
2. The product images in our store are taken of the actual items. Due to the influence of objective factors such as the display screen, color temperature, shooting environment, and camera, color differences are inevitable. Please refer to the actual items.
3. The product information, descriptions and data provided by our company are all provided by the respective suppliers. If the design parameters are changed by the manufacturers, we regret that our company cannot update the corresponding products in a timely manner. If you find any errors in the product introduction, please contact us promptly.
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Must-read before shooting
1. By default, our store's shipping is mainly based on the cooperative express delivery service of our store. If there is no cooperative express delivery service point of our store in your local area, please contact our customer service in time and specify the mailing method you need. If there is no clear prompt, for areas where delivery cannot be made, we will forward it to postal service or EMS.
2. All goods will be dispatched upon receipt of payment (i.e., the buyer makes the bank transfer and the goods will be dispatched after the payment is received). We do not accept payment after delivery! Welcome to use Alipay! All products of our company are sold at real prices. Any form of bargaining is strictly prohibited.
3. Thank you all for your recognition of our products and services. We highly value every word of encouragement and suggestion you give us. If you have any opinions or suggestions, please contact us in time and we will solve them for you
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Daily shipping time
Our company's daily shipping time is from 15:00 to 16:00
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Delivery within 72 hours
All products purchased by customers from our company will be delivered within 72 hours. Of course, to ensure your order can be dispatched smoothly, please confirm the inventory status with us before placing an order for new products. However, there may be special reasons, such as delayed delivery, which will be notified to the customer. If there is no stock, we will dispatch the goods within 2 to 7 days. Please be informed in advance.
For orders containing pre-ordered styles, as well as those placed during peak sales seasons, on Saturdays and Sundays, the delivery time may be delayed. We apologize for any inconvenience.
2. If some orders cannot be processed in a timely manner, delivery is delayed or cannot be delivered due to force majeure factors such as network failures or weather conditions, we sincerely apologize for any inconvenience caused.
3. Our company is committed to providing customers with fast and convenient services. As the express delivery company cooperates with us and is not operated by our company, we cannot make any commitment regarding the delivery time. The delivery time provided by our company is based on our experience and is for customers' reference only.
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Confirmation of receipt
To safeguard your interests and enjoy the worry-free service provided by our company, in accordance with Alipay's dispute resolution regulations, please be sure to open the package in front of the Courier to check the transportation status when receiving the goods. Once you sign for the goods, it is deemed that the products have arrived intact and in good condition, with all accessories, warranty cards, instruction manuals, invoices (or receipts), and other attachments complete. At the same time, you will lose the right to hold responsible for such issues.
2. If you find that the product or its accessories and parts are damaged or missing during the inspection before signing for it, please refuse to sign for it and call us on the spot to ensure that your interests are not lost.
3. If it is inconvenient for you to receive the goods in person or if it is not signed for by yourself, such as a security guard or a relative or friend, please convey the detailed situation of the signature to the person who signed for it on your behalf. The person who signed for it on your behalf is also regarded as acknowledging the integrity of the product.
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Return, exchange and warranty service
7-day no-reason return and exchange policy
Our company adheres to the business principle of putting customer interests first. The after-sales service of our products complies with the national "three guarantees" policy. Within 7 days starting from 0:00 on the day after the express delivery is signed for, customers can enjoy the no-reason return service while enjoying the national "three guarantees" policy. The specific matters are as follows:
(1) Goods sold by our company;
(2) If there are quality issues with the product within 7 days, our company will handle returns or exchanges as per the customer's requirements, and all round-trip transportation costs will be borne by our company.
(3) If the product does not have quality issues within 7 days, our company will accept return and exchange requests under the no-reason return and exchange service. The round-trip transportation costs will be borne by the customer. And guarantee that the product has not been used. The product itself, packaging, gifts, invoice (or receipt), and other attachments will be returned intact and undamaged.
(4) To fully protect your interests, our company requires customers to check if the packaging has been torn by humans before receiving the product and signing for it. At the same time, open the box together with the Courier to check the transportation status of the product. If you sign for the product, it is regarded as your affirmation that the appearance and quality of the product are intact. Therefore, the product you return should also be in good condition.
(5) In case of transportation damage or other issues due to the customer's signature for receipt without inspection, our company is unable to provide you with a return or exchange service.
(6) Please be responsible for the safety of your products when you return or exchange them. If any defects such as transportation damage or packaging breakage occur during the return or exchange process, our company will be unable to continue to provide you with the return or exchange service.
(7) Matters not covered in this system shall be resolved in accordance with the official systems of Alibaba or relevant laws and regulations.
2. 30-day quality issue replacement guarantee
The products you purchase from our company are eligible for a 30-day quality issue replacement service. The "National three guarantees" policy is 15-day replacement. Please take half a minute to carefully read the following relevant regulations:
(1) For any goods purchased from our company, if you find any quality issues after use, you can exchange them for new ones within 30 days.
(2) For replacement, a test certificate or other valid proof issued by an authoritative department or the after-sales service of the manufacturer must be provided. Notice of Issuance of Inspection Report: Due to the quality issues of the product itself, it needs to be sent for inspection. The company will not be responsible for any related costs incurred during your submission process
(3) The 30-day validity period for exchange is defined as starting from the date when the buyer signs for receipt. The date of receipt is subject to the feedback provided by the logistics company.
(4) The quality issues of the products replaced by the customer must be caused by defects in the product sales itself. Product accessories, damage caused by human factors, damage during transportation, as well as abnormal use, maintenance and upkeep are not included in this scope.
(5) Exchanges are only limited to the same brand, the same style and the same model.
(6) The transportation costs arising from the exchange of goods due to quality issues shall be borne by our company.
(7) Please be responsible for the safety of your products when you return or exchange them. If any defects such as transportation damage or packaging breakage occur during the return or exchange process, our company will be unable to continue to provide you with the return or exchange service
(8) Matters not covered in this system shall be resolved in accordance with the official systems of Alibaba or relevant laws and regulations.
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Bank account number
Please obtain your bank account through contact
Remittance note:
Please contact our company before making the remittance.
After making the remittance, please notify our company in a timely manner to check it for you.
2. Any handling fees incurred due to remittance shall be borne by you.
3. It is recommended that peers make remittances to avoid taking too long for inter-bank transfers.
4. It is suggested that you add a few cents at the end of the remittance to distinguish the remittance. For example, if the total price is 999 yuan, please remit 999.11, and so on.
5. Thank you to all remittance customers for your trust in our company.
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Privacy protection
When you shop in our store, we need you to provide some personal information, such as your name, address, EMAIL, phone number and company name, so that we can serve you. Your personal information will be protected by Alibaba's security measures, and unauthorized access will be denied. At the same time, unless required by law or government regulations, we will not provide any of your personal information to unrelated third parties (including companies or individuals) without your permission. If our company needs to use this information, we will obtain your consent in advance.