|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
=== Trading Instructions ===
All the products on this website are basically accompanied by real photos, detailed descriptions, materials, sizes, and dimensions. Please feel free to purchase.
01 Color difference explanation: Due to the background of the photo. The color difference and hue of the product may vary due to the difference in light and the fidelity of the computer monitor, which is beyond the controllable range and does not fall under quality issues. The goods are subject to the actual items. Most of the jewelry is hand-processed. If you are very concerned about color differences and minor flaws, please consider carefully before deciding whether to place an order.
02 Regarding Shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Generally, for orders and payments placed before 5 p.m., the goods will be dispatched on the same day. If you are out of stock, we will contact you by phone or through Wangwang. When shipping, there are dedicated sorting personnel to check the shipping note and the goods. After verification, they are placed in a 5-layer corrugated cardboard box lined with bubble wrap for dispatch.
03 Express Logistics: Our default express delivery service is ZTO. If you need other express deliveries, please contact the online customer service. If the express delivery is not available or you urgently need the goods, please contact customer service to change the delivery to SF Express or Postal Express. For bulk goods that need to be transported by logistics, please inform the customer service of the address of the nearest logistics company and the name of the consignment station. So that you can pick up the goods in a short time and at a nearby place. We solemnly declare that express delivery and logistics are beyond our control. Please do not use dissatisfaction with the service attitude of express delivery and logistics or the length of delivery time as the basis for evaluating us.
04 Regarding signature for Receipt: When the goods are delivered, please make sure to sign for them in person. If signed for by family members, friends, security guards, etc., it will all be regarded as signed for by the person themselves. Please be sure to open and inspect it on the spot before signing for it. If the goods are damaged during transportation, please directly verify the claim with the delivery person or refuse to sign for them.
05 Regarding after-sales service: If there are any quality issues within three days from the date of signature for receipt, please contact us promptly. We will respond with returns and exchanges. Applications received after this period will not be accepted. If there are no quality issues, no returns or exchanges will be processed. However, due to subjective factors such as personal dislike, a significant difference from the picture, dissatisfaction, dissatisfaction, or the product not as good as expected, the buyer is not allowed to return or exchange the purchased product. However, if the product shows objective quality problems such as rusting, paint peeling, or diamond dropping, it will be returned or exchanged without exception.
06 Regarding Reviews: Your constructive feedback is the driving force for our progress. If you are satisfied with the goods and feel happy, please give us an encouraging positive review. If there are any issues and you are a little dissatisfied, please communicate with our customer service in a timely manner. We can solve any problem for you quickly, clear up your doubts and dissatisfaction in the first place, and bring you a pleasant mood.
Gold X1127
