For Taobao sellers, dropshipping, cross-border merchants, and wechat business distributors who need watermark-free images, please contact customer service to obtain them.

Our store has its own factory and can customize according to drawings or samples.

I. Regarding placing an order
Support mixed batch! Alipay guaranteed transaction!

Ii. Regarding Discounts
Free shipping: Free shipping is available for orders over 200 yuan in Jiangsu, Zhejiang, Shanghai and Anhui. For other regions, free shipping is available for orders over 300 yuan (except Xinjiang and Xizang).
2. Members: Members enjoy store discounts and other activity privileges. For specific details, please refer to the member section on the store's homepage. All member discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and the amount of each member. Once a certain condition is accumulated, it will be automatically upgraded. After a successful transaction, the Alibaba system will automatically record you in our member system. You can also directly apply in the member zone on the store homepage, and we will arrange for the review
3. Activities: To provide our buyers with more high-quality and low-priced products, we will introduce new items every week and launch various promotional activities from time to time. Please stay tuned!

Iii. Regarding the product
Our factory specializes in wholesale of jewelry. Our products are mass-produced and mostly processed by hand. There may be slight differences among different batches of products. Minor flaws (which do not affect sales) are inevitable. We suggest you get a free sample to view the goods first. Everyone should understand the principle that you get what you pay for. Do not rely on your imagination. Everyone's imagination is unlimited, and we cannot satisfy this. Please understand! For customers with extremely strict quality requirements, please purchase at the counter!

Iv. Regarding Color
Most of the products in our store are photographed in real life, with a small number of pictures from the Internet. The color has been professionally proofread and is the closest to the actual tiled picture. Due to factors such as lighting, color contrast and color temperature of computer monitors, color differences are inevitable. The picture is for reference only. Please refer to the actual product. If you mind, please take pictures with caution!
2. Regarding style and color issues, by default, goods will be allocated according to the order. Style or color remarks are not supported (except for special instructions on the product page). We will try our best to deliver the goods as per your requirements, but it is inevitable that there may be some shortages. We hope you can be understanding. If the stock is temporarily out of stock (you can also note the shortage in the order and the color will be randomly selected), we will notify you via Wangwang or phone. We apologize for any inconvenience.

V. Regarding Shipment
Due to the large daily shipment volume, we will arrange the shipment within 24 to 48 hours after your successful payment in the order of payment time. The transportation time may vary depending on distance, weather and the operation process of different Courier companies. Generally, after shipment, it takes 1 to 3 days to arrive in Jiangsu, Zhejiang and Shanghai, 3 to 5 days in other areas, and 5 to 7 days in remote areas! If you haven't received the goods by the corresponding time, please contact our after-sales customer service. If there are any delays or lost packages due to the peak season of online sales, a sudden increase in shipment volume, or the overloading of express delivery companies, we sincerely ask for your understanding. We will handle the situation properly.

Vi. Regarding after-sales service
1. Signature for Receipt: Please be sure to inspect and sign for the goods in person. This is your right and also a key part of our after-sales service. Thank you for your cooperation. If you are not convenient to sign for the goods in person, please inform a friend, relative or security guard who will sign for you on your behalf to inspect and sign for the goods.
2. Shortage or quality issues: If there is any shortage or quality problem with the goods after you receive them, please contact our after-sales customer service within three days after signing for the goods. If there is a quality problem, please take photos for us to confirm as soon as you receive the goods. You can contact our after-sales service via Wangwang to send the pictures, and we will provide you with a satisfactory solution.
3. Return and Exchange: If you are not satisfied with the product, do not like it, and it has not been used and does not affect its secondary sale, you can return or exchange it. Most products are supported by default for no-reason returns and exchanges within three days after signature. Some products support a seven-day no-reason return service.
Note: The following conditions do not qualify for returns or exchanges:
The packaging of the returned products by A is damaged or incomplete, and the product accessories or relevant materials are incomplete.
B Repairs or modifies without authorization;
C was not used or stored in the normal way;
The color difference of D is non-returnable and non-exchangeable. Products that have exceeded the after-sales service period.
After-sales service is the most fundamental service provided by our company. We are willing to offer you excellent after-sales service. Meanwhile, good after-sales service also requires the cooperation of our customers. Please read the above instructions carefully before returning or exchanging goods and follow the company's regulations as much as possible to avoid affecting our after-sales service to you.
Regarding the handling of damaged and quality issue products as mentioned above, if there are problems with some goods and the customer wants to return the entire order, according to Alibaba's regulations, the shipping cost needs to be borne by the buyer.
For more detailed instructions, you can refer to the announcements on the store's homepage. If you have any other questions, please leave a message or consult the online customer service.

Solutions to out-of-stock issues: Generally, we will contact the buyer, inform them of the reason for the shortage, and obtain their consent to change the style or color, etc. If the buyer cannot be reached, the default principle is to ship as much as possible according to the order. The remaining payment will be fully refunded to the buyer in full.