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Buyer's Notice
1. Product photography
All of our products are photographed in real life. Due to the influence of factors such as lighting and digital imaging, there may be color differences between the pictures and the actual products. Also, the accessories are photographed at close range. Please do not determine the specifications of the raw materials in the products based on visual size. Customers who are particularly picky about color differences are kindly requested not to take this photo.
2. Product inspection
Before the Courier leaves the scene, please be sure to check the packaging of the package or directly open the package for on-site inspection. If you find that the package is severely deformed or there is a suspicion that it has been folded and repackaged, please be sure to open the package to check whether the goods are intact and the quantity is correct. If you find that the quantity is incomplete or the goods are damaged, please contact us immediately. We will assist you in handling the relevant after-sales matters. If the Courier leaves the scene and the buyer does not inspect the goods, it is assumed that the buyer has received the goods intact.
3. Product return and exchange
We would like to inform buyers that before all the jewelry from our factory is dispatched, the quantity and quality of each piece of jewelry will be double-checked by the inspectors and the pickers. If any individual is found to have problems, they will be picked out and replaced immediately. Please rest assured, dear buyers. Of course, we also suggest that you check the product quality as soon as you receive the goods. If there are any problems, please contact us within 24 hours and we will be responsible for your return or exchange. For exchange, please send the goods by express delivery. The buyer should pay the freight in advance. After we receive the goods, we will transfer the freight to you in a timely manner. Our factory does not accept any form of cash on delivery mail. We reject all cash on delivery. If the return or exchange is not caused by quality issues, we will never sign for it. Please consider carefully before placing an order. Thank you for your cooperation.
4. Product quality
Product quality is undoubtedly the top concern for buyers, especially for sellers engaged in online sales. The feedback received from buyers after the products are sold, that is, the quality of the reviews, directly affects the future business performance of the store. For brick-and-mortar store owners, it also directly affects the "repeat purchase rate" of customers and the reputation of the store. However, our products have a somewhat retro appearance, and on the surface, they just look a bit old. There will inevitably be some impurities in natural stones, and some problems that appear on the surface of cowhide as shown in the picture will also exist. If the buyer pursues perfect beautification of the product, please do not place an order. At the same time, we pay more attention to the product craftsmanship. The quality of workmanship directly defines the grade and price of the product. At present, there are too many "same style but different quality" jewelry items online, and their prices vary greatly. We kindly ask all purchasers to make comparisons before making a decision to purchase.
5. Regarding shipment
Our cooperative express delivery service is YTO Express
Under normal circumstances: Strikethrough price: The strikethrough price may be the sales guidance price of the product or the previously displayed sales price of the product, etc. It is not the original price and is for reference only.
The non-underlined price: The non-underlined price is the selling price of the product on Alibaba China Station. The specific transaction price may change due to the product's participation in activities or the user's use of coupons, etc. The final price is subject to the price on the order settlement page. During the preheating stage of the event: Strikethrough price: The strikethrough price is the selling price of the product during the current preheating stage of the event, not the original price. The actual transaction price may change due to the use of coupons by users, etc. The final price is subject to the price on the order settlement page.
Non-underlined price: The non-underlined price may be the promotional price for the product during an upcoming event and is for reference only. The actual transaction price during the event may change due to the user's use of coupons, etc. The final price is subject to the price on the order settlement page during the event.
