【About express delivery】

1. Our store defaults to sending small items by Shentong Express，Send large items to Shentong Express，Yunda，Zto Logistics。

2. The buyer who refuses to sign for the express delivery still has to bear our shipping fee，This principle is very simple。

【Regarding after-sales service-Return and exchange processing】

1. We do not support returns for non-quality issues，For quality issues, please contact customer service。

2. Please make sure to place a note in all returned goods packages，Please write in regular script on the note that the exchange uses WangwangIDAnd specific matters。There's no Wangwang.IDOr if the cursive script cannot be recognized, it will affect the processing speed of after-sales service，It may delay your return or exchange！

3. Please apply for a refund directly on the order，Those who have confirmed receipt of the goods can apply for after-sales service。Special reasons，A refund can be made by transferring money through Alipay。

4. The handling of goods is not within the scope of returns and exchanges，Be sure to consult clearly before shooting，thank you！

5.All customized products are not subject to after-sales service,Returns and exchanges are not accepted,Those who mind should be cautious when shooting!

【Regarding quality issues】

1. Most of the scarves are handmade，Workers' manual work is different from that of machines，There will be deviations when stepping on the line，There might be jumpers，Thread end，Problems such as wiring deviation，All of this is inevitable，As long as it does not cause an inability to wear and obvious upper body disharmony，None of them fall within the scope of quality issues，Please proceed with caution if you care！thank you！

2. Different monitors，Different light sources，All of them may cause color differences，Online shopping，Color issues are inevitable，If you can't accept this at all, be cautious when bidding!