Products with logos engraved on clothes hangers or trouser racks are custom-made. Once an order is placed, no returns or exchanges will be accepted. Before engraving the LOGO, we will make a sample for the buyer's confirmation. Only after the buyer's confirmation will we start to engrave the LOGO in bulk. Each clothes hanger or trouser rack is hand-engraved with the LOGO one by one. The final effect will be as consistent as possible with the sample confirmed by the customer. A deviation of 0.1 to 0.5 is a normal phenomenon!

If you have any questions, please consult the customer service in detail

PS: Return and exchange postage instructions (very important)

   1. In case of wrong or missed delivery, ---- : for wrong delivery, we will cover the postage for handling. For missed delivery, if the quantity is small or the product detail sheet indicates out-of-stock, the out-of-stock part will be processed as a "refund application". For a large number of missed deliveries, we will cover the postage and help you resend them!

   2. Product quality issues ---- Due to the particularity of wholesale, the quantity of goods is also relatively large. Under certain conditions, it is impossible for us to disassemble and inspect all the products as we do in Taobao retail. Although the manufacturer has strictly controlled the quality before shipping to us, it is normal for a few defective products to exist. However, if there is a quality issue with the product, we have the obligation to exchange it for the buyer. But the profit margin of our small-scale wholesale is relatively thin. Sometimes, the profit is even lower than the round-trip shipping cost. If we have to pay for the round-trip shipping cost of the exchange, not only will we not make a profit, but more often we will lose money. No one would do a business that loses money. I believe all business friends would agree with this So we generally adopt the following three methods for handling:

The next purchase will be replenished (the replenished portion will not be included in the shipping fee).

② Refund 50% of the payment for the goods

③ Direct return or exchange (shipping cost borne by the buyer)

(Note: Doing business is never easy. Unless there are special circumstances, I recommend that you try to handle after-sales service in the first way.)

3. Product damage issues ---- Damage is generally concentrated on plastic products. Due to the uneven quality of the current express delivery industry workers, violent throwing, trampling and other problems, no matter how good the packaging is, it is inevitable that damage will occur during transportation and delivery. Our after-sales service will handle it in accordance with category 2!

In special circumstances, please contact us for consultation and handling! Our principle is to minimize losses for both sides and reduce unnecessary costs.

4. Summary of Returns and Exchanges ---- If you are not satisfied with or like the product, you can return or exchange it as long as you have never used it and it does not affect secondary sales. The shipping cost is at your own expense!