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Shopping Tips
1. Service Commitment: Our company has established a standardized e-commerce system and continuously improved it in actual operation. We attach great importance to the interests of consumers, guarantee the quality of our products and after-sales service, do not release false information, and have no behavior of defrauding consumers. At the same time, we have a complete business reputation
The assessment system and sound user information security guarantee measures ensure the interests of consumers to the greatest extent possible
2. Authenticity Commitment: The brands of the goods sold by our company are registered trademarks of our company and are legally entitled to trademark rights, or have been authorized by brand owners to produce products. All the products sold are self-produced and self-sold. We promise to impose a threefold penalty for any counterfeit products.
3. Product color difference: All products are photographed in real life. We try our best to keep the color of the photos consistent with the actual products. As there may be color differences between each batch of genuine leather raw materials, the color size of the product pictures may vary slightly due to differences in shooting or computer screen Settings. Please refer to the actual products
The color size is the standard.
4. Ordering Issues: As the prices of raw materials for genuine leather products fluctuate daily, please consult first when placing large orders. We need to charge a sample-making fee for custom samples. For large orders, a 35% deposit can be paid in advance, and the full amount should be paid before shipment. The payment method can be made directly online
Place an order or transfer money by bank card.
5. Regarding out-of-stock situations: During the sales process of the products listed on our website, there may be short-term out-of-stock situations. Please wait patiently for 1 to 5 days. As we are constantly producing, if the products in your order are out of stock, we will inform you promptly. You can cancel the order or exchange the goods according to your own situation.
6. Regarding after-sales service: All orders that have not been paid for within 15 days after confirmation by customer service will be automatically cancelled by the system. Due to quality issues, mismatched goods or any other seller's responsibility, please provide pictures of the problems and return the return or exchange package by express delivery. Because our wholesale does not support 7-day absence for the time being
Therefore, customers who purchased the goods in small quantities are requested to contact customer service within 24 hours of receiving the goods to handle the return issue. For bulk orders or customized products, we do not support returns or exchanges. If there are quality issues, we will deduct 35% of the deposit. When returning or exchanging the returned package, it is essential to ensure the store's tag.
The product packaging bags and product tags are intact. The product is free of water, dirt and obvious traces of penetration. Please be sure to indicate your Taobao ID, name, phone number, address and the size of the clothes you need to exchange on the note. If either of the two is missing, it will be left idle as a problem item and will not be dispatched. If it is a seller
For responsible returns and exchanges, please pay the postage in advance. After verification and confirmation of our issue, we will definitely take full responsibility and solve it properly for you! After receiving the clothes, we will cover the shipping cost caused by your return and the money will be refunded to your Alipay account.
7: Regarding logistics: For small items, we mainly use express delivery, with YTO Express being the primary choice. You can specify either express delivery or logistics. The freight can be paid on delivery or in cash. If the freight is insufficient, you need to make up the difference. For logistics, the freight is mainly paid on delivery. You can consult us first. The normal delivery time is generally within 48 hours.
In the event of custom-made orders or temporary stock shortages, we may extend the delivery time. We apologize for any inconvenience and will inform you as soon as possible.
8. Regarding agency: Our company welcomes both new and old customers to visit and wholesale. We support drop shipping. For specific details, please contact our customer service for discussion.

















