All batteries are custom-made products. For small orders, in order to ship them as soon as possible, we will take them from the bulk goods of other customer service representatives that are currently in production in the workshop. So it's possible that you find out after the battery you ordered arrives

The situation where the model is correct but the code does not match the actual capacity. The actual capacity of the battery should be based on the information filled in the "Product Attributes" - "Rated Capacity" section above. The price of our products is also based on the actual capacity

There are a wide variety of battery models. To ensure the quality of the batteries, we do not keep them in stock. We will only enter the fabric production workshop after receiving your order. Because our factory sells directly, the production response is fast, and all the batteries are

The order is arranged only after checking the order. Once it is produced, it cannot be cancelled. So please check the model before placing an order. If you have any questions, feel free to contact us and we will be happy to answer them for you. Similarly, the goods have been shipped

The battery cannot be modified, replaced or cancelled either. We apologize for any inconvenience.

Batteries are a special kind of product and are classified as "dangerous goods" in the transportation industry, so sometimes they are intercepted during the logistics process. For small quantities, we will arrange for small express packages. For large quantities, we can only install them

Dispatch some dedicated lines or logistics companies (small freight stations) capable of delivering batteries. If you have ever cooperated with a freight station from Chenghai to your side, please provide us with the name of the freight station, which is within Chenghai

For most of the freight yards, we can help you transport your goods to the designated shipping department for free, with the freight collected on delivery. If you need our assistance in finding the freight station, please provide the goods you need to receive

Once we find the province or region, we will provide you with the corresponding phone number. You can contact the freight station to find out if the self-pickup location is convenient for you and if the freight is appropriate. After you confirm that you want to send, you can call us at the following address

Arrange for shipment. If you need to purchase freight insurance, please notify us in advance and we will buy it on your behalf. For those who haven't purchased freight insurance, if there are missing or lost items during the journey, we can assist you in communicating with the logistics and freight companies, but not

Bear the loss.

For most orders placed before 4 p.m. every day, we can ship them on the same day. For some production departments that need to schedule orders, they are basically dispatched within 72 hours. If the delivery time exceeds three working days, we will

I would like to communicate and explain to you in advance.

Please count the goods as soon as you receive them. If there are any missing items, please report them immediately. If it is determined that the problem is caused by the omission of our warehouse staff, we will negotiate with you on the specific situation to refund the corresponding payment or replenish the goods

Battery products do not accept "7-day no-reason". The actual capacity of the product shall be subject to the information filled in the "Product Attributes" - "Rated Capacity" section above, as well as the content of the spray code on the physical packaging and the pictures in the product details

None of these can be used as a reference. If you have any questions, you can communicate with the customer service before the sale. If you need a real label, you can contact the customer service to negotiate and customize. Orders placed directly without communication are assumed to be known and you don't mind false labeling.