"Regarding Shipment
Orders placed before 17:00 on the same day will be dispatched on the same day. Orders placed after 17:00 will be dispatched the next day. If the goods cannot be dispatched on time due to special reasons, we will notify the buyer immediately. We sincerely ask for your understanding. Thank you very much! To ensure that buyers receive satisfactory goods, our store will carefully inspect the goods for any damage before packaging and dispatching them. Please rest assured. For buyers with special requirements, please inform us in advance. Our store provides express delivery and logistics services. If the package is returned due to reasons such as incorrect information filled in by the buyer (such as address, contact information, or the package not arriving), the buyer shall bear the cost.

"Regarding Returns and Exchanges
For goods under 300 yuan, please count the quantity on the spot with the transportation company staff upon receipt. If there is any shortage, please have the transportation company staff sign for confirmation. We will contact the shipping company for compensation and make up for the missing part for you.
For goods worth over 300 yuan, please inform us of the quantity you are missing within 24 hours after signing for them. We will cooperate with you to verify the quantity and do our best to help you solve the problem. If you fail to count or inform us of the missing quantity in a timely manner, the quantity will be regarded as correct. In addition, due to the extremely large daily shipment volume, each individual item may be sold out at any time. If there is a shortage of goods due to insufficient inventory, we will refund it to you or send it together with your next order, but will not make up for it separately.

"Damaged
The responsibility for damage caused by transportation reasons will not be borne by our company. (It is recommended to choose insured logistics companies such as Deppon, Jiaji, and Tiandi Huayu.) However, we have the obligation to do everything possible to assist the customer in solving this problem. Our company will adopt better carton packaging, add cushioning materials, and stack tightly to avoid damage incidents. Please make sure to check the quantity and appearance of the goods together with the Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please have the Courier sign to confirm.

"Question
1. The Courier refuses to open and check together. Solution: After you sign for the package, hold it well and check it before returning it to the Courier
2. Solution for the Courier's refusal to sign to confirm the missing quantity: Just write down his phone number and name
Please read the above content carefully. It is very important to you. If you fail to do the above actions, we will be very sorry for the problems that arise and we can do nothing about it.

"Regarding Exchange
Return and exchange conditions - If the quality issue of the product itself causes the loss of its inherent functions, we will handle the return, exchange or refund. Please make sure to return a total of 3-5 kilograms or an amount of 100 yuan. We will send it by regular mail or ordinary logistics. We do not accept express delivery with cash on delivery. Brands such as Deppon, Jiaji, Tiandi Huayu, etc. will be used for logistics. Please include a return list in the return item due to the goods' reasons. Most problems can be fixed by oneself through simple operations. Others such as poor sales, not as good as expected... We generally do not offer returns or exchanges for reasons other than the quality issues of the product itself. If you do need to return the product, the return will be discounted based on the duration of the return if the product and packaging are intact. Within 24 hours, the shipping cost will be at your own expense and no discount will be given. Within 7 days, a 20% discount will be offered. For returns over 7 days, a 30% discount will be provided.

"Regarding Product Quality
All the products sent out will pass multiple inspections during production, after production and before dispatch. Only those that pass will be dispatched. However, various uncertain factors may lead to the loss of product functions. Our company can only guarantee a 98% pass rate, and 2% is within the scope of exemption.

"Pictures and Physical Objects
More than 90% of the product pictures are selfies, which can truly reflect the actual situation of the product itself. However, due to factors such as lighting and shooting skills, there may be slight differences between the pictures and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging method of the products and their outer packaging. Please refer to the actual situation. Other products are basically copied from the official website pictures, so there will definitely be some details or color differences. Those with strict requirements can contact our customer service to watch the actual product video.

"Other Notes
What we produce are not handicrafts, not artworks, not electrical appliances; they are ordinary small commodities. Those who have strict requirements for their products, please make a graceful turn and take an elegant detour.

"Regarding Transportation
The transportation is carried out by a third-party logistics company and is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement and traffic conditions. The estimated transportation time between us and you is for reference only and does not constitute the content of the contract or a reason for returns.

The above terms are requested to be read carefully by the buyer and will come into effect from the time of placing the order. If you have any objections, please confirm with our staff before placing an order