When placing multiple orders, the shipping fee is automatically calculated by the system and is inaccurate

Please contact customer service to modify the express delivery fee

For amounts under 500 yuan, you can choose to send by express delivery. For amounts over 500 yuan, you can choose either express delivery or logistics

If you choose the logistics service, the freight will be collected on delivery. The goods will arrive within about a week after shipment. The logistics service will not deliver to your door. Please pick up the payment at the freight station

For remote areas, you may need to pick up the goods in the city center. Of course, we will try our best to have the logistics sent to the nearest logistics point to the buyer.

【 Drop Shipping 】

All products in our store support drop shipping. Welcome customer service from Guangda to cooperate with us!

【 Regarding Freight Charges 】 :

The weights of different products and sizes vary, and so do the prices of different Courier services. Therefore, the shipping cost might be a bit high when you place an order. Please contact customer service to modify the price. Thank you for your cooperation!

【 Delivery Time 】

For orders placed before 14:00 on the same day, we will try our best to ship them on the same day. For orders that cannot be fully dispatched on the same day, we will ship them the next day.

【 Regarding After-sales Service 】

For non-quality issues, our store does not support 7-day no-reason return or exchange

【 Regarding Hair Removal Issues 】 :

Dear customer, did you find that the goods shed hair after receiving them? Please don't worry. Plush toys themselves don't shed fibers. Since they are new products, there will always be some loose fibers and filling fibers. After you get them, gently tap and shake them a few times to remove the loose fibers

【 Regarding size Issues 】 :

All items are measured in physical form. Plush toys are soft and may have a certain margin of error (approximately within 3 centimeters).

【 Regarding Packaging Issues 】 :

All the equipment we use is professional plush vacuuming equipment for vacuuming and packaging. Since plush toys are relatively large in size, only after vacuuming during transportation can the products be better protected. So, if the product you receive is slightly smaller than described or has some wrinkles, please don't be surprised. This is a normal phenomenon. After opening it, shake it a few times and expose it to the sun for half an hour, it will immediately return to its original size!

【 Description of Large Wholesale Orders 】

For large wholesale orders, our store does not accept returns or refunds. It is recommended to purchase samples first. Once the goods are dispatched, no refunds or returns will be accepted. Wholesale customers with large quantities, please consider carefully!