【 Must-Read for Buyers 】 : If you have any questions when purchasing any of our company's products, please contact us in a timely manner. We will solve your problem as soon as possible and give you a satisfactory reply
If you find any product with functional failure or quality issues within 7 days of receiving the goods (based on the date of signature on the waybill), please contact us in a timely manner for return or exchange. Applications submitted after the deadline will not be accepted. Once verified, any false or fraudulent reports will not be accepted.
2. We will do our best to meet the product color or style specified by the customer. If the color or pattern style does not match, we will promptly communicate with you to arrange for a color swap or to handle the situation as out of stock.
3. If the buyer claims that the product is not of good quality on the grounds of dissatisfaction or poor sales, it cannot be used as a reason for return or exchange. Please place orders with caution. We are not responsible for any overstock.
4. When the customer receives the goods, regardless of whether the outer packaging box is damaged or not, they need to open the box for inspection. If any product is damaged due to transportation issues, please ask the relevant transportation company to issue a certificate with the official seal and provide this certificate to us. We will assist the customer in claiming compensation. We will not be held responsible for any damage or loss of the goods caused by logistics.
Customers who need to return or exchange goods are requested to ensure the integrity of the product packaging, the completeness of accessories or relevant documents, and that it does not affect the secondary sales of the products. If the returned product has incomplete packaging, incomplete accessories or relevant information; Unauthorized repair or modification; Not used or stored in the normal way; Beyond the product warranty period; We will not be responsible for returns or exchanges if the returned products are labeled falsely or counterfeited.
6. When customers return products due to quality issues, please use regular express delivery to return them to our company. Our company refuses to accept any high-cost express delivery services such as cash-on-delivery express or expedited delivery. The customer is responsible for the shipping cost. After receiving the goods, our company will subsidize the shipping cost and the actual cost of the goods according to the express delivery list. If customers return the goods directly without communicating with our customer service, we will not accept it.

7. The product does not include tax points. If additional tax points are required for invoicing, please contact customer service.

8. The above data is from Zai Fei Zai You Technology. Due to different usage scenarios, there may be slight deviations. The specific data shall be subject to the experimental data of Zai Fei Zai You!

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