To safeguard your interests, please read the following content carefully. This is of great significance to you. If you fail to meet the requirements below, we will be very sorry for any losses incurred.

 

 

 

Every product of our factory is a wholesale product, only supplied to distributors and wholesalers, and not sold externally.

 

 

 

Due to its wholesale nature, the profit is low. All transactions in our factory will be dispatched upon receipt of payment. Payment can be made via Alipay or online banking.

 

All the products sent out by our factory come with independent and exquisite packaging. On the basis of the original packaging, we have added outer packaging to enhance the pressure resistance. Despite our strengthened protective measures, it is still impossible to 100% avoid problems that occur during long-distance transportation, such as scratches, bumps, squeezing, etc.

 

 

 

Our factory has a basic inventory of all products. However, as some of our products are best-selling items and we adopt the O2O sales model with a large number of orders, it is not ruled out that some orders may be out of stock. Therefore, it is normal for the delivery period to be two to three days. We will try our best to arrange for early delivery. For those in stock, we will try to ship them on the same day. For those out of stock, we will replenish them within three days. We apologize for any inconvenience. If you are placing a large order, the delivery time and payment method need to be determined after negotiation with the customer service.

 

 

 

Our factory defaults to express delivery services such as ZTO Express and Tiantian Express. For areas where delivery is not available, we use postal small packages. Other express delivery services are not available. For large items, please contact customer service to cancel the shipping fee and send it to logistics. The logistics fee will be paid on delivery.

 

 

 

Solutions to out-of-stock issues: Generally, we will contact the consignee, inform them of the reason for the out-of-stock situation, and obtain their consent to change the style or color, etc. If the consignee cannot be reached, the default principle is to dispatch as much as possible according to the order. The remaining payment for goods will be fully refunded to the purchaser.

 

 

Please have the buyer sign for the package in person after verifying that there are no errors. If you find that the quantity does not match or the goods are damaged, please immediately seal them as they are and refuse to sign. Contact the store owner in front of the Courier at the first time. After your confirmation, they can be returned. Once signed for, our factory will not be held responsible for any of them. Please take note!! The problems that occur after someone else signs for it are the same. Therefore, please make sure to sign for it yourself!

 

Damage: Our factory will not be held responsible for any damage caused by transportation reasons. However, we are obligated to do everything possible to assist our customers in solving this problem. Our factory will adopt methods such as double-layer packaging in logistics, adding cushioning materials, and compact stacking to prevent damage incidents. Please make sure to check the quantity and appearance of the goods together with the Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please have the Courier sign to confirm.

 

Question 1: The Courier refused to open it for inspection together
Solution: After you sign for the express delivery slip, please hold it tightly and check it before returning it to the Courier.
Question 2: The Courier refused to sign to confirm the missing quantity
Solution: You just need to write down the Courier's phone number and name.

 

 

No-reason return: In case of requests for returns or exchanges, customers must ensure that the packaging of the goods is intact, the products have not been used, are undamaged, and do not affect the secondary sale of the goods. If the returned goods do not meet the standards, our website will charge a handling fee of 30% yuan. The shipping cost for no-reason returns and exchanges shall be borne by the buyer.

 

 

 

Subjective defect All the products of our factory are of high quality and low price, offering great value for money. Some buyers may find that the workmanship is a bit rough, with flaws, not made of good materials, and not as expected after receiving the goods. However, these are not quality issues. No product is perfect. Buyers who are too picky, please go away. All our pictures are taken of the actual products, and all dimensions are measured by hand. An error of 1-2 cm is normal.

 

 

 

Return and Exchange: Return Conditions - If the quality issue of the product itself leads to the loss of the inherent functions of the product, we will handle the return or exchange. However, the shipping cost arising therefrom shall be borne by the buyer. (Most problems can be solved by replacing the battery, adjusting the battery placement position, connecting the wire ends...) To solve it in a simple way, selling toys requires knowing how to repair them. Others such as poor sales, not as good as expected... If the reasons are not due to the quality issues of the product itself, we will not offer returns or exchanges.

 

Product quality: All products sent by our factory will undergo multiple inspections during production, after production, and before dispatch. Only when they are completely qualified will they be dispatched. However, various uncertain factors may lead to the loss of product functions.

 

Pictures and actual products: 100% of the product pictures are taken of the actual products, which can truly reflect the actual appearance of the products themselves. However, due to factors such as lighting and shooting skills, there may be slight differences between the pictures and the actual products. Due to market changes and other factors, our factory may adjust the color and packaging method of the products and their outer packaging. Please refer to the actual situation.

 

Others: Although all of our products are high-quality toys, for perfectionists or those with strict product requirements, please make a graceful turn and take a detour.
The transportation is carried out by a third-party logistics company and is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement and traffic conditions. The estimated transportation time we provide for you is for reference only and does not constitute the content of the contract or a reason for returns.

 

 

 

The above terms are requested to be read carefully by the buyer and will come into effect from the time of placing the order. If you have any objections, please confirm with our factory staff before placing an order.

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Under normal circumstances: Strikethrough price: The strikethrough price may be the sales guidance price of the product or the previously displayed sales price of the product, etc. It is not the original price and is for reference only.
The non-underlined price: The non-underlined price is the selling price of the product on Alibaba China Station. The specific transaction price may change due to the product's participation in activities or the user's use of coupons, etc. The final price is subject to the price on the order settlement page. During the preheating stage of the event: Strikethrough price: The strikethrough price is the selling price of the product during the current preheating stage of the event, not the original price. The actual transaction price may change due to the use of coupons by users, etc. The final price is subject to the price on the order settlement page.
Non-underlined price: The non-underlined price may be the promotional price for the product during an upcoming event and is for reference only. The actual transaction price during the event may change due to the user's use of coupons, etc. The final price is subject to the price on the order settlement page during the event. Note: The above description is only valid when there is a price comparison. If the merchant provides a separate explanation for the strikethrough price, the merchant's statement shall prevail.