Question: How much is the shipping fee? Is it free of charge
Answer: We are a direct manufacturer and sell based on sales volume. Therefore, our products do not come with free shipping. Please be informed of the shipping time when customers place orders on our website
Please fill in < 0 > yuan in the fee column. The freight is collected by the logistics company. We do not charge you for logistics. You need to send it by express delivery
The customer needs to contact the customer to calculate the price.

Question: Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount?
Answer: We are a manufacturer that sells in large quantities and do not engage in retail. The reason for setting the minimum order quantity relatively low is to replenish inventory for our existing customers. For those who are making small purchases, please contact our customer service via Wangwang for inquiries. If you need samples, please also contact our customer service.

Question: How long after payment can the goods be dispatched
Answer: We will arrange for shipment within 24 hours after receiving the payment according to the order placed. Generally, orders placed before 4 p.m. on the same day will be dispatched
Basically, it can be dispatched. We do not accept urgent orders because we cannot control the speed of logistics. We sincerely hope for your understanding.

Question: How many days after shipment can the goods be received

Answer: The delivery time may vary depending on distance, weather conditions, and the operation procedures of different logistics companies. Generally, it takes about 2 days within the province and 5 days outside the province
The goods will arrive in about 10 days. For remote areas, it will take 7 to 10 days. We can only guarantee the shipping time but not the delivery time. If
If you haven't received the goods within the corresponding number of days, please contact our after-sales service for inquiry. We will help you check
Clarify the cause and solve the problem. If the goods are rejected or a direct refund is made, 20% of the total amount of round-trip shipping and payment will be borne

The cost is set as the manual packaging fee.

Question: How are the charging standards for logistics calculated
Answer: The freight charge is approximately 10 to 50 yuan per box. The exact amount is subject to the logistics fee. Please pay the logistics company when picking up the goods yourself. We do not charge you any transportation fees. Because the freight stations in different regions are all different, we have no way to clearly understand the freight charging standards in each region. Or you can consult a freight company yourself. If you think which freight station is good, ask clearly about the receiving point in Yiwu and then tell us. We will arrange a driver to take you to the freight station you specify. (Only direct logistics can be specified.

Question: The logistics cost exceeded my budget, and the delivery time was slower than I expected. Can the goods be refused
Answer: Before purchasing, please contact customer service for consultation on logistics and express delivery prices. The customer service will provide a reference plan. The delivery time of logistics is affected by many factors, and we cannot control the logistics speed. If the goods are rejected due to logistics costs and delivery time issues, the buyer will need to bear the round-trip freight and 20% of the total price of the goods as labor and material costs. Those who are concerned should be cautious when purchasing

Question: The product I received is not what I imagined. Can I return it?
Answer: Due to each person's aesthetic perspective and cognitive status, as well as the color difference of computer monitors and other reasons, in order to protect the interests of both parties, it is recommended that customers first take samples and then purchase if they are satisfied. If they do not take samples and directly apply for a refund, they need to bear the round-trip shipping fees and 20% of the total price of the goods as labor and material costs.

Question: Regarding returns and exchanges due to product quality issues

For individual products, if there are quality issues, the buyer needs to notify us within 3 days after picking up the goods (as per the signed receipt) and take photos for explanation. We will provide a reasonable solution, such as cumulative free exchanges (with 50 units as the base for returning to the factory for replacement). For individual products, no replacement or reissue will be provided, and they will be returned by the end of the year or around 50 units! We have received the goods and found that they are not damaged by human factors. We will handle them accordingly. Those who mind should be cautious when shooting!

Whether you encounter service or product quality issues, as long as you contact our after-sales customer service representative Wangwang, we will definitely help you solve the problem and will not evade responsibility. Giving a medium or negative review won't solve your problem and won't benefit either party. We engage in wholesale business with the aim of maintaining long-term cooperation with each customer. We hope to be understanding of each other and solve any problems that arise together. Low-profit business. I hope everyone can communicate happily. Wish you: abundant wealth.