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"Frequently Asked Questions

What is the minimum order quantity for bottle openers (customized Logo/ color/style)?

Answer: The specific quantity is determined by different styles, usually starting from 500 pieces. The first order supports small-batch trial production!

2. What materials can bottle openers be made of?
Answer: Materials such as ABS, stainless steel, and aluminum alloy can be chosen, and the materials can also be adjusted according to requirements.

What is the delivery time for customizing the Logo of the bottle opener?

Answer: If the custom-made quantity is within 2,000, the production cycle is approximately:

Laser engraving: 3 to 7 days

Screen printing: 5-9 days

4. What are the steps to customize a Logo?

- Provide the Logo document (AI document or CDR format)

- Select the Logo production process (laser engraving, silk-screen printing, OEM or other processes can be chosen)

- Design renderings (Renderings of the Logo placed in the product designed by our company)

- Confirm the details (make adjustments to the position, size and other details of the logo)

- Product production (Samples will be mailed to you for confirmation before entering mass production, with postage collected upon delivery)

5. Relevant instructions for returns and exchanges

(1) Under the condition that it does not affect the secondary sale, the goods can be returned or exchanged without reason within 7 days from the date of receipt. When returning, please make sure to return the original packaging box together to avoid damage during transportation.
(2) For returns and exchanges not due to quality issues, the return shipping cost shall be borne by the customer.
(3) If there are invoices and gifts, please return them together. In case of loss, the market price will be deducted.
(4) The costs incurred for logistics rescheduling due to the customer's own reasons (such as incorrect address or phone number, refusal to accept, etc.) will be borne by the customer themselves.

6. Regarding invoices:

If you need an invoice, please contact the online customer service when placing an order. The invoice information to be provided is as follows

(1) Electronic invoice: Company name + tax number + receiving email address
(2) Value-added tax special invoice: Company name + tax number + bank information + company address + contact phone number