| 1. Due to our company's multiple sales platforms including factories, stalls, and the Internet, the average daily shipment volume is large, and the inventory cannot be unified in a timely manner. We try our best to ensure the stability of the supply source, but it is inevitable that there will be out-of-stock situations. We ask for your understanding. Once a out-of-stock situation occurs, we will notify the buyer within 3 hours, exchange the goods for you, or complete the refund within 48 hours. 2. During non-promotional periods, our company does not offer free shipping. If you have any requirements for the express delivery, please contact our customer service. Samples will be sent by default to SF Express with cash on delivery. Small batches will be sent by default to SF Express or Shentong Express. For large quantities, the designated logistics will be sent. If SF Express is not available, please note other Courier services or EMS. The goods will be dispatched within 72 hours after placing the order and making the payment. The shipping will be marked around 9 p.m. every night. Please do not rush. For urgent orders, please contact customer service in advance. 3. Please make sure that the goods are in good condition before signing for the package. If there is any shortage of goods during the inspection process, you can refuse to accept it and notify us immediately. |