1. Color difference issue: All products are photographed in real life. Please try to make the colors look as close to the actual items as possible. Customers who cannot tolerate even the slightest color difference, please be cautious! To avoid unnecessary waste of money and time.
2. Size issue: Please read the product description carefully or communicate with us before purchasing. When placing an order, please specify the color and size of the product you want. Otherwise, we will default to shipping according to the description in the title.
3. Express delivery issues: The delivery speed of express deliveries varies depending on the city where they are located. Especially in bad weather and during legal holidays, there will be delays and delays. In addition, the quality of the salespeople at each branch of the express delivery company varies. There may be some unexpected factors that sellers cannot predict, such as a bad attitude of the salespeople at individual branches or damage to the packages. In conclusion, if you have any unpleasantness, please contact us. We will actively communicate with the express delivery company to solve the problem.
4. Lost goods: Generally, the loss of goods is caused by the damage of the package. If you find that the tape of the package has been replaced, damaged, torn, broken, or shows signs of being opened, please do not sign for it. If the package is signed for without verification, it will be very difficult for us to take responsibility for any missing or insufficient goods or accidents caused by transportation. We hope everyone can understand. If it is a security guard or someone signing on your behalf, please inform them in advance to check the items inside the package.
5. Quality issues: Before shipping, we will try our best to disassemble and double-check and strictly inspect the items that can be disassembled. Issues with size and color are not caused by our negligence during shipping. If replacement is needed, the shipping cost will be borne by the buyer. If quality problems are indeed found after receipt, please contact us within 48 hours of receipt and provide relevant picture evidence. We will properly handle the issue for you and cover the shipping cost.

6. Regarding the evaluation, we will spare no effort to win people over with both price and quality, and with virtue, create a fair and harmonious shopping environment, upgrade the shopping environment and habits of the people, and online shopping has many benefits. We need everyone to cherish and work together to maintain it. We should treat every transaction with a clear conscience! We welcome everyone to give us reasonable evaluations. There is indeed a problem with the transaction. The first step is to communicate and resolve misunderstandings and conflicts. It can be resolved through negotiation. If it is our negligence and responsibility, we will take it seriously and responsibly. Understanding and respect are mutual! Buyers with ulterior motives and conspiracies, please stay away from this pure land!

7. We are a professional manufacturer and designer of plush toys, plush pendants, plush fabric coin purses, student stationery, clothing accessories, and one or two-yuan gifts. We welcome your patronage and look forward to long-term win-win cooperation