Wholesale consignment instructions

         Please read the following information carefully. It will take effect after the order is paid. If you have any other objections, please contact the online customer service in time

Place an order only after the personnel have understood it.

Transportation problem

Express delivery: Small items are sent by [YTO Express, Yunda Express], and large items by [Deppon Express]. If the packaging is too large, the weight will be calculated based on the volume. Regarding this

    For any questions, you can contact the customer service for consultation.

Logistics: Freight charges are usually collected on delivery. Goods need to be picked up at the freight station. The logistics company can be provided by the customer or it can be

Let us choose a more convenient logistics company for you.

Shipping issue

For consignment customers: Orders placed before 16:00 every day can be dispatched on the same day as usual. However, if the order volume increases on weekends or event days

Under normal circumstances, the goods will be dispatched in the order they are placed. We apologize for any inconvenience this may cause.

Wholesale customers: If the warehouse is sufficient, the order quantity placed will be arranged for dispatch within 1-2 working days. For large quantities

The delivery will be arranged at a separate time.

    Receiving issue

When receiving the goods, please carefully inspect the periphery of the box. If you find that the outer box is severely deformed or damaged, the sealing packaging tape is broken or missing, or the box is sealed properly

The tape is incomplete and there are obvious signs of being opened. Be sure to open the box and inspect the goods on the spot! If there is any shortage or damage, do not take it away for now

For the goods, please contact us at the freight station for negotiation (Tel :13322734077). Otherwise, the receipt of the order will be regarded as

Accept the goods without objection.

After-sales issues

No quality issues: If the buyer needs to return the goods due to personal reasons and the packaging and products are undamaged, they will be recycled at a 20% discount off the unit price.

The buyer is responsible for the return shipping fee. The shipping fee for the corresponding order cannot be refunded either. [For free shipping products, since the price includes shipping fees, the shipping fee will also be deducted when returning or refunding.]

Quality issues: All the products we sell are subject to packaging inspection before shipment to ensure product quality. The outer packaging will also be reinforced. However, there are various uncertainties during transportation. Our factory can only guarantee that 95% to 98% of the products upon arrival have no quality problems. If

If the received products have packaging issues or product problems, you can contact customer service to negotiate and handle them. The resulting cost issues will be borne by our company.

Transportation issue: When receiving the goods, please be sure to open and inspect the box in front of the logistics or Courier personnel. The cardboard box is elastic and is a plastic toy

It is not elastic, so it is possible that the outer box is not damaged but the contents are. Please be sure to inspect the goods before signing for them.

A 2% to 5% damage to the order is within the normal range. For re-orders, we will provide after-sales service of reissuing spare parts.

    Note: Products damaged by human factors will not be returned or exchanged. For handling return orders, please contact our customer service staff. Thank you for your cooperation! !