Purchase Instructions

Before shipping the items, we will carefully inspect them. If you have any questions about the items, please contact our customer service in time and we will solve them promptly according to the situation!
     

Ii. 15-day Return and Exchange Policy: Upon receipt of the goods, please carefully inspect the items within 15 days. If there are any broken frames, peeling paint, or large surfaces on the lenses

For quality issues with scratches, you can contact customer service for returns or exchanges. Our store will cover the shipping cost. If it exceeds 15 days, our store will not accept returns or exchanges. Because it was approved by the manufacturer

We cannot guarantee that every product is in perfect condition. Minor defects (such as occasional small bubbles, scratches, and other minor flaws that do not affect sales) are all important

Excluding quality issues, no eyewear factory can avoid such problems. There is no product that is 100% perfect. The return and exchange shipping fee shall be borne by the buyer

Returns will not be accepted under the following circumstances: 1. Defects caused by human factors, color differences of the product, slow logistics, and poor service attitude of the logistics company. 2. Subjective judgment by the buyer

Problems (such as: I don't like it. It's different from what I imagined. It's different from other brands. The materials don't meet my expectations. The feel is not good. It looks low-end.

3. I don't want to sell anymore, it's not selling well, I can't sell, I'm caught by the urban management officers, I can't sell anymore, etc. 4. If you agree to return or exchange the goods, the style and matters of the returned items will be handled accordingly

The style contacted with the seller first does not match. (As our company has a large number of inbound and outbound express packages, if they are signed for, they will not be processed. Please be honest and sincere.

Thank you for your understanding! We reject middlemen and let profits truly return to consumers!

Iii. Regarding color difference
All the products in our store are photographed in real life. Due to technical, display, lighting and environmental reasons, there may be slight color differences, which is a normal phenomenon. Please refer to

The actual item is subject to change. We appreciate your understanding!

Iv. Regarding Shipment

All orders that have been placed and paid for will be dispatched within 48 hours. In case of large shipment volumes, they will be dispatched in the order they were placed. In case of out-of-stock situation, we will contact the buyer promptly

Negotiate and handle. During the promotion period, if the order volume is large, the delivery time may be adjusted. Generally, there will be an announcement. For details, please consult customer service

All special circumstances will result in on-time delivery.

V. Express Delivery Fees
All express deliveries charge shipping fees based on weight. To make it convenient for you to place orders, we have set the weight of the goods and the express delivery charging standards in the background. Please place your orders

The displayed fee is the actual express delivery fee. Each cooperative express delivery company has different charging standards, so please don't complain about other companies

The ones I bought cost less, while those I bought at my place cost more. Hope for your understanding!

Six. Door-to-door pickup
For local customers who come to pick up their goods, they need to select, place orders and make payments on the website. After the warehouse supplies are ready, they will be notified to pick up the goods themselves or have them delivered. Please contact us in case of any special circumstances

Contact our company.

Vii. Instructions for Signature and Receipt
When you receive the package, please do not sign on the receipt in a hurry. You must open it in front of the Courier and inspect the goods on the spot. If the item is damaged

If it's bad or in short supply, please refuse to accept it! And contact the shopkeeper on the spot (the contact number is on the express delivery slip). Once you sign, it indicates your acceptance of the quantity and content of the goods

If the integrity is recognized, the shopkeeper will no longer be able to claim compensation from the express delivery company on behalf of the buyers! We also apologize that our store will no longer be held responsible for any discrepancies, omissions or other issues arising from the goods

Losses caused by damage! If you have any questions after receiving the items, please contact us in time! The shopkeeper works with the buyer to solve the problem. Make buyers 100% satisfied

And back! Finally, we wish all buyers a pleasant shopping experience in our store!