Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How is the freight calculated?

All products can be produced in the minimum quantity specified above, with no limit on the amount! Support mixed batch! Support Alipay transactions! For each product, we have clearly stated the weight. When placing the order, the shipping fee will be automatically calculated by the system. There may be a slight error. If there is any problem, please contact customer service in time. The generated shipping fee is the cost of express delivery. If you need to send by logistics, contact customer service to modify the shipping fee. The logistics shipping fee is payable on delivery.

 

Are the listed products in stock? What if there's no stock?

 

All of our products are in stock for sale. The items available for purchase as shown on the page are all in stock. Please feel free to buy. Due to the wide variety of goods, the daily sales volume is relatively large, but some products are not available

We apologize for any out-of-stock situations caused by timely delisting. We will contact you by phone or through Wangwang and handle the matter.

 

I have made the payment. When will the goods be dispatched and how long will it take to receive them?

 

Due to the large daily shipment volume, we will ship the goods in the order of your payment within 24 to 48 hours after your successful payment. The delivery time may vary depending on distance, weather conditions and the operation procedures of different Courier companies. Under normal circumstances, the goods will arrive in Jiangsu, Zhejiang and Shanghai within 1 to 2 days, in Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin within 2 to 3 days, and in other regions within 3 to 5 days. For remote areas, it takes 4 to 7 days. For out-of-province logistics, it usually takes 3 to 7 days! If you haven't received the item within the corresponding number of days, please contact our customer service. In case of any delay or loss of packages due to the peak season of online sales, a sudden increase in shipment volume, or the overloading of express delivery companies, we sincerely ask for your understanding. We will handle the situation properly.

 

What should I do if the received products have quality issues or are out of stock?

 

If the goods are out of stock or have quality issues after receiving them, please contact our after-sales customer service within three days. If there are quality problems, please take photos for us to confirm as soon as you receive the goods. You can contact us via Wangwang and send the pictures. We will provide you with a satisfactory solution. If the product is out of stock and has been marked as out of stock on the list, please contact our customer service to apply for a refund.

 

I have received the goods, but I don't like them very much. Can I return or exchange them?

 

If you are not satisfied with or like the product, you can return or exchange it as long as you have never used it and it does not affect its resale. The shipping cost will be at your own expense

The following situations are non-returnable and non-exchangeable

The packaging of the returned products by A is damaged or incomplete, and the product accessories or relevant materials are incomplete.

 

B Repairs or modifies without authorization;

 

C was not used or stored in the normal way;

 

Goods that have exceeded the after-sales service period.

 

Seasonal products that have exceeded their expiration dates will not be returned (such as summer fans and winter thermal patches).

Products that have been taken off the shelves of our company are not eligible for return or exchange.

 

 

 

1. Our store defaults to Yunda Express and Huitong Express for delivery services. If your delivery is not available, please contact our customer service. If you need to send by logistics, the logistics fee is collected on delivery. Please contact customer service to change the shipping fee to 0.

 

2. The system will automatically calculate the express delivery fee based on your address and the weight of your goods. You can see it after submitting your order.

 

3. If you have a designated logistics company, please note the pick-up address and phone number of the logistics company in Yiwu when placing the order. If you do not have a designated logistics company, we will arrange the logistics for you, but we cannot guarantee that the pick-up point will be very close.

We do not collect the freight for the logistics. When the buyer picks up the goods, they can directly pay the freight to the logistics company.

 

4. Generally, goods will be dispatched within 48 hours after payment.

 

 

5. Due to the large daily shipment volume, we will try to notify the out-of-stock products by phone. As the profit margin of the products is low, after receiving the goods, we will apply for a refund according to the out-of-stock products noted in the shipping list. No re-shipments will be made.

 

6. There may be missed shipments when mixed batches are mixed. If you receive the goods and find that the quantity is less than the order quantity, please contact us in time. The validity period is within 3 days after receiving the goods. No processing will be done after the expiration date. Confirmation

We made up for the outstanding payment as soon as possible.

 

7. Products without quality issues cannot be returned upon receipt. If there are quality problems, we will bear the return shipping cost. If an exchange is required, the shipping cost will be borne by the individual.

 

 

8. Regarding express delivery, if there is no note, all will be sent by the default express delivery of our store. If not available, we will contact the customer to send another express delivery. If you send other express deliveries, you need to pay the price difference.