◆ Warm reminder:

Please make sure to fill in the accurate and error-free delivery information. Before receiving the goods, please keep your phone accessible so that the delivery person can contact you in time when delivering the goods and avoid delaying the delivery time.

2. Due to reasons such as the address you filled in not being detailed, the phone not being disconnected or turned off, etc., the package was not delivered in time. Please contact the logistics company proactively to collect the package. The shipping cost incurred due to the return of the package to the shipping location due to the failure to deliver the goods will be borne by you personally.

3. Express delivery: ZTO Express, Deppon Express, Best Express (Please purchase with caution if the express delivery does not reach your destination).

◆ Express delivery:

Under normal circumstances, orders will be dispatched within 48 hours after placement and delivered within 3 to 5 days (except for legal holidays).

◆ Return and exchange process:

If there are quality issues with the product or if it is sent wrongly or missed, you can contact the seller within 48 hours after receiving the goods to apply for a return or exchange service. After the seller confirms that you meet the conditions, you can follow the return or exchange process.

Step 1: Please contact the seller Wangwang first to confirm whether you meet the return and exchange conditions (it is recommended that you take photos of the received goods for record).
Step 2: Return the goods and be sure to keep the express receipt. The buyer needs to pay the shipping fee in advance (the seller refuses to accept the freight collect item).

To ensure a smooth return/exchange process for you, please be sure to attach your order number and contact information along with the package

Return and exchange fee description

If the issue is due to product quality problems or incorrect or missed shipments, the resulting postage will be borne by the seller. The buyer needs to pay the postage in advance (the seller refuses to accept the shipping fee on delivery).

The seller shall inspect and confirm the goods within two working days after receiving them, and handle the issues of returns, exchanges and shipping fees.

Non-returnable and non-exchangeable Special Notice (Please confirm with the merchant before applying for a return or exchange) :
The outer packaging has been removed and cannot be restored, which affects its secondary sales (except for quality issues).
Damage caused by deliberate human damage or force majeure.