Company Profile

Zhiai Pet Products Factory is a company specializing in the development, design and production of pet daily necessities such as pet collars, leashes, pet bags and pet clothes. We accept customized orders, large and small wholesale orders! With 6 years of experience in development, design and customization, we provide you with more professional services! Zhifei Pet Products adheres to the principle of "customer first, integrity foremost", and hopes to join hands with everyone to create a bright future together. We sincerely welcome friends from all walks of life to visit, investigate and negotiate business. Contact number: 18757861997

Regarding shipping and logistics:



Generally, after placing an order, we will ship the item within 72 hours.



B usually arrives by express delivery within 2 to 5 days! The logistics will arrive in about 3 to 7 days!

The service of C Express is beyond our control. We hope you can understand our difficulties. If the express delivery has offended you, please contact us in time! We will solve it for you in a timely manner! I hope you will be lenient and not give a medium or bad review easily! We highly value every review and the sense of achievement from receiving a positive one. Even if it's a malicious negative review, we will complain to the end. We hope for your understanding!

The goods are damaged

A: Before shipping, we carefully inspect each item. There are three quality inspection systems with triple checks to ensure that every item sent out has no quality issues. For customers who send by express delivery, they need to inspect the goods first and confirm that they are in good condition before signing. If the express delivery requires signing before viewing the goods, you also want the express delivery not to leave and inspect the goods together on the spot. If there is a damaged product, it should be marked on the express delivery slip that the Courier company brought back. In this way, we can ask the Courier company for this slip to prove that it was indeed damaged at that time.
B: For customers who choose logistics road transportation, please make sure the boxes are in good condition when signing for them! You should also inspect the goods before signing for them. If the boss of the consignment department needs to sign before inspecting the goods, you should also have the goods inspected at the consignment department before picking them up and leaving! If the box is broken, it should be unpacked and inspected on the spot. The contact information is left on our box! You can contact us at any time!

C: If the above two methods are not followed, after signing for the goods, we will not be responsible for issues such as insufficient quantity, product damage, or other surface consistency as stipulated by Alipay Company

"D If you find any quality problems with our products, please contact us within 24 hours after receiving the goods! Applications will not be processed after the deadline! And it must be communicated and handled on Taobao Wangwang!

"E. For wholesale customers who use logistics and road transportation, unless otherwise agreed by both parties, we only promise to deliver the goods to the city where the buyer is located! We do not guarantee which district, street or number the goods will be delivered to. After the goods arrive, the logistics company will call and I will come to pick them up with my ID card. Buyers who mind should not purchase it





What is mixed batch?



Mixed batch refers to the situation where, regardless of the type or style of the products, buyers can enjoy wholesale prices as long as the total purchase price (or total quantity) reaches or exceeds the set amount (or quantity).



Freight description



Zone 1: Shanghai, Zhejiang, Jiangsu First weight :5 yuan per kilogram, additional weight :1 yuan per kilogram
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Zone 2: Guangdong, Fujian, Jiangxi, Shandong, Anhui, Beijing, Tianjin, Shouzhong; The price is 10 yuan per kilogram for additional weight and 6 yuan per kilogram
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Zone 3: Hunan, Shaanxi, Shanxi, Hainan, Henan, Hebei First weight :10 yuan per kilogram, additional weight :8 yuan per kilogram

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Zone 4: Sichuan, Liaoning, Guizhou, Yunnan, Chongqing, Jilin, Heilongjiang, Guangxi, Hubei First weight :12 yuan per kilogram, additional weight :10 yuan per kilogram
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Zone 5: Inner Mongolia, Gansu, Ningxia, Qinghai: First weight: 16 yuan per kilogram, additional weight: 13 yuan per kilogram
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Zone 6: Xinjiang: First weight: 25 yuan per kilogram; Additional weight: 20 yuan per kilogram
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Zone 7: Xizang: First weight: 25 yuan per kilogram; Additional weight: 20 yuan per kilogram

Address: 6884-68225, 1st Street, 4th Floor, Zone 5, International Trade City. Welcome all customers to visit