Return and exchange: Return conditions - Quality issues of the product itself result in the absence of functions that the product should have

 

In case of loss, we will handle it as a return or exchange, but the shipping cost incurred will be borne by the buyer. (Most issues.

 

All of them can be mended for simple problems such as loose threads, thread ends and insufficient filling cotton

 

To sell plush toys, you need to be good at organizing and repairing them. Other things like poor sales were not considered

 

The elephant is good... For reasons other than quality issues, we will not offer returns or exchanges.

 

 

 

 

 

Product quality: All goods sent out will pass multiple inspections during production, after production, and before output. They will only be dispatched if they are completely qualified. However, various uncertain factors can lead to the loss of product functions. Our factory can only guarantee a 96% qualification rate, and 4% is within the scope of exemption.

 

 

 

Pictures and actual products: Over 95% of the product pictures are selfies, which can truly reflect the actual product itself. However, due to factors such as lighting and shooting quality, there may be slight discrepancies between the pictures and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging method of the products and their outer packaging. Please refer to the actual situation.

 

 

 

In terms of payment: All items in our store support Alipay transactions to ensure security. You can freely choose the payment transaction method

 

 

 

 

 

Others: What we make is not fine products, not handicrafts, not artworks, not electrical appliances, but ordinary toys. Perfectionists or those with strict requirements for products, please make a graceful turn and take an elegant detour. The transportation is carried out by a third-party logistics company and is beyond our control.

 

The transportation time is affected by many factors such as weather, vehicle arrangement and traffic conditions. We will make an appointment with you

 

The estimated transportation time is for reference only and does not constitute the content of the contract or a reason for returns.

 

 

 

 

 

The above terms are requested to be read carefully by the buyer and will come into effect from the time of placing the order. If you have any objections, please confirm with our factory staff before placing an order.

 

 

 

Better quality and more favorable prices are our unremitting efforts! We hope that our hard work can be understood and recognized by everyone! Wish everyone a pleasant shopping experience!

 

 

 

The cleaning methods for plush toys
1. Coarse salt cleaning method
Put your beloved bear in a plastic bag, prepare a small handful of coarse salt and put it in the plastic bag. Gently shake the plastic bag for half a minute (depending on the absorption). You will find that the white coarse salt turns dark yellow or even grayish black, while the bear returns to its original color. Then shake off the coarse salt and clean it up.

Ii. Water Washing Method (Hand Washing
Unzip the back of the bear, take out the PP cotton filled inside and put it in a bag. Take the outer fabric of the bear to wash. Choose hand washing. Before washing, dilute the laundry detergent first. Then soak the bear in it for a while. Do not rub it vigorously during washing. Just gently squeeze it and the dirty water will be discharged along with the foam. If there is dirt or grime on the bear, these areas should also be treated before cleaning. After cleaning, wrap it in a bath towel and spin dry. It is best not to spin dry it in a washing machine or wring it out by hand. Instead, wrap it in a towel and gently squeeze to drain the water. When drying, choose a well-ventilated and shady place to let the bear air dry naturally. Of course, you can also let the little bear fully enjoy the sunbathing. In that case, the bear's body will retain the scent of the sun, but the touch and softness when held will be somewhat reduced. You can also directly lift the net bag or use a clothesline to hold the bear's ears to dry. Then place it in a well-ventilated area to dry (do not expose it to direct sunlight). Finally, fill it with the PP cotton taken out earlier and it's done.

Iii. Water Washing Method (Machine Washing
Unzip the back of the bear in the same way, take out the PP cotton filled inside and store it in a bag. Put the bear in a laundry net bag and follow the general laundry procedure. It is more appropriate to choose a weak water flow suitable for the fabric when rinsing. Washing liquid is better than laundry powder. It not only dissolves easily but also protects the material of the bear itself. Be sure to add some softener to the final rinse. You can also wash your bear with a dual-effect shampoo. Then your bear will have a pleasant fragrance.

 

For those who are not online at night, the photos will be dispatched uniformly the next morning. Thank you for your understanding

 

 

 

After-sales service: Before shipping, we will carefully inspect the items. Problems are extremely rare. If it is confirmed that the issue lies with the items themselves, we will offer free returns or exchanges. We will repay every friend with high-quality products and sincere services

 

 

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Under normal circumstances: Strikethrough price: The strikethrough price may be the sales guidance price of the product or the previously displayed sales price of the product, etc. It is not the original price and is for reference only.
The non-underlined price: The non-underlined price is the selling price of the product on Alibaba China Station. The specific transaction price may change due to the product's participation in activities or the user's use of coupons, etc. The final price is subject to the price on the order settlement page. During the preheating stage of the event: Strikethrough price: The strikethrough price is the selling price of the product during the current preheating stage of the event, not the original price. The actual transaction price may change due to the use of coupons by users, etc. The final price is subject to the price on the order settlement page.
Non-underlined price: The non-underlined price may be the promotional price for the product during an upcoming event and is for reference only. The actual transaction price during the event may change due to the user's use of coupons, etc. The final price is subject to the price on the order settlement page during the event. Note: The above description is only valid when there is a price comparison. If the merchant provides a separate explanation for the strikethrough price, the merchant's statement shall prevail.

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