If you have any questions about the goods you need to purchase, please contact our store via Wangwang and we will be patient to answer them for you.
2. All products of our factory are sold in bulk by the piece. The minimum order quantity for each style is one piece.
3. All product photos in this store are taken of the actual items. However, due to reasons such as shooting techniques, ambient lighting, and display color differences, there may be slight color differences between the pictures and the actual items. Please refer to the actual products for accuracy. Please purchase with caution, buyers!
4. Transportation Instructions:
After placing your order, please contact our customer service staff to handle the shipping and transportation method. You can provide the logistics company you have a regular cooperation with and the local (Chaozhou) contact information. We will contact you for the logistics and ship the goods according to the logistics company you specify. For example, in order to ensure the safety of goods transportation and the accurate date of arrival. In addition, if there is no specific logistics requirement for shipment, the goods will be dispatched according to the logistics company that has been cooperating with our factory for many years. We will also provide you with the phone number of the logistics company to inquire about the freight and the delivery address. The goods can only reach your city. If there is a special delivery address or door-to-door delivery, please inform us promptly through Wangwang
5. All dispatched products: Order placement - Remittance - order issuance - loading - Shipment - Receiving - confirmation
6. Signature process: After the goods arrive, the logistics company will call you. Please pick up the goods at the time agreed upon over the phone. Please carefully check the number of items when picking up the goods and inspect the outer packaging for any damage. If there is any damage, please open the box for inspection. If you find that the number of items is incorrect or there is any damage to the goods, please contact us by phone immediately to avoid affecting your interests.
7. Chaoyun Ceramics adheres to the tenet of "serving customers and maintaining integrity", putting itself in their shoes, thinking from their perspective, and taking the greatest satisfaction of customer needs as its fundamental principle! If the customer has specific requirements for the product style and pattern, as long as the warehouse has the patterns and styles specified by the customer, we will definitely deliver the goods in a timely manner as required. If there is no stock in the warehouse, we will also notify the customer promptly!
8. The color of the product pictures is for reference only. We do not guarantee that the actual color of the goods delivered will be exactly the same as the pictures. If the color or style is different, we will not accept returns or exchanges. If you have any questions, please contact our customer service in time. Thank you for your cooperation.
9. Our factory offers custom-made ceramic cups of various types, all of which can be printed with our company's LOGO
