Sample cost
The sample cost ranges from 200 to 1,000 yuan due to the varying styles and the complexity of the production process.
2. The sample fee can be refunded upon confirmation of the order.
Customization quantity: 1,000 pieces per style (subject to specific design)
1. Genuine products from the manufacturer
Yiwu National Jewelry Factory: A professional manufacturer specializing in the research and development, design, production and trade of jewelry for women, children and headwear. Factory direct sales, first-hand supply, short production cycle and guaranteed product quality. Welcome to call for consultation.
2. Member benefits
- After a successful transaction, you can become a regular member of our company. For specific member benefits, please refer to the member zone.
Note: All products in the store are at actual prices. Special offer/promotional products, custom-made goods, etc. are not eligible for member discounts.
3. Modify the order
Once your 1688 order is confirmed (click "Confirm No Errors, Purchase"), it will be processed uniformly and automatically by the 1688 order system. Manual modifications to the items and quantities in the generated order cannot be made.
It is recommended to use the "Add to Shopping List" function on 1688 to combine the items you need to purchase into one order, avoiding the situation of having to pay multiple shipping fees.
4. Regarding customer service
Monday to Sunday: 09:00-23:00 (including national legal holidays, except for the Spring Festival
TEL:
6.5. Regarding after-sales service
If any quality issue is found within 48 hours after signing for the package, please contact customer service for registration and handling. If the quality issue is confirmed, we support a refund or exchange (our company will cover the shipping cost).
Yiwu Guo Guo Accessories Factory
Return and exchange conditions:
Offer consumers a 7-day no-reason return service.
We regret that we do not offer return or exchange services for the following types of goods:
1. Goods that have been used or damaged by human factors2. Quality problems caused by the customer's own reasons
3. Goods received more than 7 days ago
4. The goods list was not returned together, or the reason for the return and the quantity of the returned goods were not indicated on the goods list
5. The outer packaging, accessories and complimentary gifts of the product are damaged
6. Custom-made goods- Return process
- Please confirm whether the goods you wish to return can be exchanged under the corresponding conditions
2. Contact customer service to register the relevant exchange information (Please be sure to contact the customer service staff to handle it)
3. Log in to your 1688 account, select the product and click on "Return". For the refund reason, choose "Agree with the Seller".
4. After the refund specialist approves your application, the returned goods will be sent back to the following address. (Cash on delivery will not be accepted!)"
5. After sending the goods, you need to enter the return page again and click on [Fill in Logistics Information], and fill in the logistics company, logistics tracking number and contact phone number
6. After we receive your returned goods and have them approved (confirming that all accessories are complete and do not affect secondary sales), we will process the refund for you within the prescribed time.
Your return application has been rejected. It might be because the application method does not comply with relevant regulations. Please contact customer service as soon as possible to avoid delaying the refund process. - Exchange process
- Due to the issue of exchange, it is necessary to confirm the inventory status of the goods. Therefore, please be sure to contact the customer service staff to handle it.
Under the condition that the customer service staff confirms that the goods you need to replace are in stock, please cooperate with us to perform the following operations:
Contact customer service to register relevant exchange information (such as the color of the product, quantity, exchange address, recipient, contact number, etc.).
2. After receiving the successful exchange message from the customer service staff via Wangwang, please return the exchanged items along with the completed return and exchange application form (selecting the items you wish to exchange) as soon as possible.
※ Friendly reminder: To ensure your goods are returned in a timely manner, it is recommended to use a regular Courier service
3. After the goods are sent out, please contact customer service again and inform us of the waybill number of the returned goods so that we can track the returned items and process the exchange for you more quickly.
4. After the warehouse receives the returned goods and reviews them, the exchange items will be sent out as soon as possible. Please pay attention to checking.
※ Important Notice
During the entire exchange process, please do not perform any operations on the 1688 system. If you have any questions, please contact our customer service.
b) Please do not apply for a refund during the exchange process; otherwise, the exchange operation will not proceed.
c) If the goods are not dispatched within seven days after the registration for exchange, we will consider it as a waiver of the exchange.
d) The return and exchange shipping fees and the shipping fees for sending out the exchanged goods shall be borne by you. 6. Return address
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Little dog
Little rabbit
Little Bear
