1. Is the quality of your massage products guaranteed?

Answer: All the products of our factory are independently developed. Quality is the foundation for the survival of an enterprise. Dealers from all over the country have great confidence in the quality of Zhenxiang products. If there are any quality issues, they can be returned or exchanged. The Zhenxiang series of products have been providing OEM private label processing services for many foreign brands for six years. In addition, there are a large number of stable physical stores and long-term wholesale customers selling them, and the sales situation is all very good. We support returning products to the factory for replacement if there are non-human quality issues.

2. If the goods don't sell well, can they be returned?

Answer: If you are a franchisee of the Zhenxiang series of products, you can enjoy the right to exchange goods. However, for small-scale mixed batches, goods cannot be exchanged (except for those with quality issues).

3. I'd like to know what the shipping fee is like?

Answer: The freight cost is the actual expense incurred based on the shipping method chosen by the customer. Generally, for large quantities of goods, logistics is used for shipping with the freight collected on delivery. For small quantities of wholesale and drop shipping, express delivery is used (the freight for express delivery is calculated based on the actual weight of the goods and the transportation distance). If the customer has special freight requirements, we will try our best to meet them. Please rest assured that the company will not overcharge customers for shipping fees. In case of overcharging, it will be refunded to you.

4. I'd like to order your products. Do you have a price list? Could you send it to me for a look?

Answer: All prices are available on the website. You can check them according to the actual products or contact customer service to send the series factory quotation sheet.

5. Are all the pictures on your website in stock?

Answer: Basically, there are all of them. This is because we have a large number of wholesale customers and many franchise physical stores selling them. Occasionally, there may be a temporary shortage of individual products. In case of out-of-stock situation, we will promptly notify you to exchange the goods. If the customer does not agree to the exchange, the company will promptly refund the excess payment to you.

6. Are your goods consistent with the pictures?

Answer: The picture is consistent with the picture of the product. The picture has been reduced in size and is not very clear. The product is more beautiful.

7. May I ask if you support online store agency?

Answer: Yes, the Zhenxiang series of products support one-piece drop shipping services. For details, please consult

★ Wangwang: True Desire Brand ★ Franchise Hotline:

8. Are all the websites yours now? If my purchase quantity is relatively large, could the price be more favorable?

Answer: Yes, the price on the website is. If you have a large order quantity, we suggest you become our franchisee. You can enjoy more favorable prices and the right to exchange and exchange goods.

9. How do you sell your massagers? Can it be taken directly online?

Answer: You can place an order online, by phone, through customer service, or by fax.

I have placed an order. When can the goods be dispatched?

Answer: After you place your order, the customer service will place the orders to the warehouse in the order of your payment time. The distribution staff will ship the goods to you as soon as possible.

11. Are there any points to note when shipping by logistics? Will it damage the goods?

Answer: For the large items of the Zhenxiang series products, they are all dispatched by logistics. Generally, we use outer boxes for packaging, and there won't be any issues with logistics transportation. It is worth noting that dear customers, please verify the product quality and quantity before signing the receipt to see if they match the order quantity. For situations such as a small quantity after signing the receipt, we are unable to verify or claim compensation, and the responsibility shall be borne by the buyer.

12. How is the shipping fee for product returns and exchanges arranged?

Answer: Our factory cannot bear any return or exchange shipping costs because the products are directly brought to the market at a price close to the cost. There is no space reserved for this in the cost budget, so we cannot cover the shipping costs. Based on our usual sales and production experience, the rate of returns and exchanges is extremely low after the product quality is improved and it undergoes three strict inspections before leaving the factory. You can purchase with confidence

12. I want to join your Zhenxiang product series. How much is the franchise fee?

Answer: Physical stores do not require a franchise fee and can directly ship goods. For various online stores that need to be represented or franchised, a franchise fee of 280 yuan is required. If the purchase volume reaches 3,000 yuan within half a year, all returns and exchanges can be made.