Buyer's Notice

I. Message Reply

If you fail to reply in time (please don't worry. This is definitely not avoiding the problem or ignoring your friends. It's just that you are not in front of the computer for the time being or are replying to others' messages).

Ii. Delivery Time

Due to the large daily shipment volume, the logistics colleagues are also very hardworking. Orders placed before 4:30 can basically be dispatched on the same day (except for company events or major festivals), while orders placed after 4:30 May be dispatched the next day. Please understand, dear customers!

Iii. Information on Postage and express logistics companies

Shipping and postage: Dear customers, please don't be intimidated by the high estimated shipping cost by the system. Due to the inconsistent weight of the goods, the shipping cost will be displayed relatively higher after submitting the order. If you have any objections to the postage after placing the order, please contact our customer service in a timely manner. We will help you correct the shipping fee and then confirm the payment!

Regarding express delivery: As the weight of our company's products ranges from a few kilograms to over a hundred kilograms, different regions and different goods use different express delivery services. We do not support designated express delivery services for the time being.

Iv. Transportation issues

Our store is obligated to provide buyers with information on the progress of the express delivery, but we cannot be held responsible for the express delivery. (Express delivery is not operated by our store. Some unexpected situations and delays that occur during transportation are beyond our control. We hope all customers can understand. If you have any questions, please contact our customer service and we will assist you in solving them as soon as possible.) In addition, the quality of delivery personnel from express delivery companies varies greatly. If you encounter staff with a bad attitude or poor service, you can choose the express delivery company to file a complaint. Before signing for the package, please check it on the spot for any transportation damage or man-made damage. You can contact us and we will file a claim with the Courier.

V. Regarding Evaluation and Suggestions

We attach great importance to your evaluations and shopping experience. If you are not satisfied with anything, please let us know directly. We will actively improve and serve you well. Dear customers, if you are satisfied with the products and services of our store, please let your friends know. Our store values the connection with each and every one of you. We hope that what we can offer you is not only high-quality products, but more importantly, our service and enthusiasm! Finally, I wish every dear one of you a pleasant visit and a satisfying return! Thank you.