Please contact customer service to modify the shipping fee before placing an order. Otherwise, the goods will not be dispatched. Thank you!
Freight description;
The shipping fee shall be borne by the buyer himself.
Any damage caused by the express delivery shall be negotiated between the buyer and the express delivery company. Our factory will not be held responsible
The Courier service will only be sent to Best Shentong. Other Courier services will be discussed later
For bulk wholesale, logistics is provided. The logistics fee is paid on delivery and the buyer pays for it themselves. Logistics is much cheaper than express delivery
For 5th consignment, an additional 3 yuan is charged for the express waybill and 2 yuan for the packaging bag per order
Washing method: Clean with carpet cleaner.
Special Note
Due to reasons such as shooting and scanning, there may be slight color differences between the actual product and the pictures. The actual product shall prevail. We do not accept color differences. Please purchase with caution.
When you receive the carpet, please check if the packaging is intact. If the packaging is damaged or the carpet is damaged, please do not sign for it. Please contact us.
Quality Assurance
All the carpets we sell undergo strict quality inspection before shipment. Only after meeting the quality standards are they packaged and dispatched.
Return Policy Instructions
The buyer must request a return or exchange within 24 hours after receiving the goods. Returns or exchanges will not be accepted after this period.
The buyer must guarantee that the returned or exchanged goods have not been used and that the packaging is intact and the goods are clean. Otherwise, returns or exchanges will not be accepted.
If you request a return or exchange on the grounds of dislike, unsuitability, or slight color difference, the return or exchange will not be accepted.
Custom-made carpets are non-returnable and non-exchangeable except for quality issues.
For returns due to quality issues, the seller shall bear the return shipping cost. For other reasons, the buyer shall bear the return shipping cost themselves