Shopping Tips

Express delivery

Our store defaults to YTO Express. If you need SF Express, please contact our customer service to make up the difference.

Packaging

For orders of multiple items in our store, the default packaging is bulk goods (ten pieces per package). For mixed batches of multiple items, to facilitate customized processing for wholesale customers, the default packaging is bulk goods. For agency distribution and consignment customers who need independent packaging, please consult customer service for independent packaging and dispatch. By default, customers who place orders will be dispatched in bulk wholesale packaging. Customized OEM products need to be independently packaged. For warehouse consignment services, customers should contact the online customer service.

Urgent

In case of peak order placement, our store will ship the goods in the order they are placed. In case of special circumstances, the delivery may be delayed. If you need it urgently, please contact customer service in time.

"Information

After shopping, if you need to return or exchange, please contact customer service first, and then fill in the reason for the return on a piece of paper. Please be sure to fill in all the information carefully (order number, Wangwang ID, name of the order placed, contact number for the order placed).

Exchange goods

→ Fill in the return information → Contact customer service to apply for an exchange → Our store registers the exchange [tracking number] → Repurchase the shipping fee → After our store receives the item, exchange it and resend it.

Return of goods

→ Fill in the return information → Contact customer service to apply for a return → Our store agrees to the application → Fill in the shipping [tracking number] → After our store receives the item, confirm that it is in good condition → Process the refund to Alipay (credit card).

Seven-day no-reason return policy

The official will cover the shipping cost.

The buyer bears the freight.

For clothes sent in the wrong style, color, size or with quality issues, we will bear the initial shipping fee and return shipping fee (the return shipping fee is capped at 10 yuan). For quality issues such as large-scale damage, severe thread disconnection or stubborn stains on the goods, please take photos and send them to our after-sales customer service staff as soon as you receive the goods. We will handle the situation appropriately. However, please note Once it is found that the damage is caused by human factors or is returned without the consent of our staff, our company will not be held responsible for any losses that occur.

After purchase: issues such as being too large or too small, too thin or too thick, transparent, having color differences due to size mismatch, inappropriate size, asymmetry that does not affect wearing, poor fabric quality, poor workmanship, loose threads, uncomfortable to wear, differences in details, slight stains, not looking as good as in the picture, unattractive wearing effect, and being different from what was imagined, with slight loose threads at the seams of the clothes, etc., do not fall under quality problems. For returns or exchanges regarding the above issues, the shipping cost is at your own expense.

The goods have been unlabeled, washed, worn and have a perfume smell. Special offer and discounted items are not eligible for return or exchange. The packaging and original accessories must be kept intact and returned in their original seal. No form of cash on delivery shipping is accepted! Please provide the following materials and include them in the package. Due to the fact that the surface of the goods may be damaged during transportation and difficult to identify, we apologize for any inconvenience.

Order number, account login name, contact information, reason for return or exchange, name, size, color and quantity of defective items, goods, size and color of the items to be exchanged (if not available, do not fill in), as well as the detailed address and recipient's phone number for return.

Focusing on high-quality definition of basic items, it showcases a unique aspect through quality.