Special note: The procedure for buyers to sign for goods must be to inspect the goods first and confirm any issues before signing for them.

When the goods arrive, please do not rush to sign for them. Make sure to check the packaging in front of the Courier to see if it is intact. Then, open the package to check if the quantity of the items is correct, and if the items are damaged or have quality issues. If there are any damage or quality issues, please refuse to accept them. (This step is very crucial as it affects whether your rights and interests can be protected.)" Please indicate the reasons for rejection, pack the goods well and return them to our store. At the same time, contact us immediately. We will definitely give you a satisfactory reply.

2. Sign for the goods only after confirming that there are no issues. After signing for the goods, we will handle them strictly in accordance with the consumer protection procedure of "7-day no-reason return and exchange". The prerequisite for returns and exchanges is that the product does not affect secondary sales, and it is caused by the buyer's dislike or dissatisfaction. Therefore, all the costs incurred due to returns and exchanges are borne by the buyer. Detailed explanations are all provided in "Shopping Guarantee". Please pay attention to check. Please note that after signing for the product, there should be no quality or damage issues. If there were such problems, you would have already refused to accept it. So we will not accept any issues such as damage or quality after signing for the package.

3. Returns are not accepted due to size issues. Please check the detail page and consult customer service before purchasing!

4. Please make sure to follow the above procedures strictly to avoid any unpleasant incidents. Thank you for your cooperation!

1. The shipping fee for all products in our store is calculated by weight: gross weight of the product + packaging weight = actual product weight. By default, the first weight is 1 kilogram and the additional weight is 1 kilogram. If any product weighs less than 1 kilogram, it will be charged as 1 kilogram. Please click "Buy Now" to contact us based on the goods you need. After modifying the corresponding shipping price according to the Courier service you require, you can confirm the payment. Thank you for your cooperation!

2. Our store's cooperative express delivery services are Yunda Express, YTO Express, and ems of China Post. To ensure the timely and accurate delivery of your purchased items to your hands, please pay attention to whether the express delivery you choose is within the delivery range. If it is not, you need to pick it up yourself. For specific details, please contact our customer service for inquiry.

3. Goods delivery status: Click on "My" at the bottom right corner of the 1688APP - "Pending Delivery" - "View Logistics" to check the logistics status of the relevant goods, or enter the tracking number on the corresponding express company's website for inquiry. If the information is incorrect, please search for the phone number of the branch of the express company in your area through the express delivery website, provide the tracking number, and check the whereabouts of the goods. If there are indeed any issues with the goods in the shipping diagram, please contact us online in a timely manner to negotiate a solution. Please don't give us a medium or negative review directly. As a reasonable person, your ultimate goal is the same as ours, which is to "solve the problem satisfactorily". Giving a medium or negative review is actually not conducive to solving the problem. Please log in and contact our customer service in a timely manner. Let's start communicating from the heart!

4. Whether the goods fall within the delivery range: Please open your computer browser → enter the "corresponding express company's website" → click on "Service outlets" → click on "Your area" to check if they fall within the delivery range. For specific details, please contact customer service for inquiry.