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| Our store supports both single item wholesale and mixed wholesale for the products. Mixed wholesale: Minimum purchase amount is 1,000 yuan (Mixed wholesale can enrich your product variety and also facilitate capital turnover) Our store offers a wide variety of products with novel combinations and rich colors. Each product comes in multiple colors. We kindly ask all friends to take pictures and mark the available color products. |
| After customers select the required product styles and quantities in our store, they can make the payment. (If you have any questions about the product information, you can contact our customer service for consultation.) After payment, we will assemble the goods according to the list placed by the customer. (If any product is out of stock during the assembly process, the customer service will contact the customer to ask for an exchange or a refund for a single product.) After the goods have been verified and sealed, they will be dispatched according to the shipping method selected by the customer. Generally, they will be dispatched within about 2 working days. (In case of holidays, events or other special circumstances, the dispatch will be delayed by a few working days and the customer service will contact the customer to explain.) After the goods are dispatched, a message will be left on Wangwang to inform the customer of the shipping number. After receiving the goods, please check the list and the goods in a timely manner. |
| Most of the products in our store can be customized. The types of customization include (1. Laser 2. Printing 3. Mold customization The laser customization process is as follows: Select the product → Make payment → Send requirements and high-definition large images → Layout effect → Customer confirmation → Factory production → Packaging and shipment 2. The process of printing customization is as follows: Select the product → Make payment → Send requirements and high-definition large images → Create renderings → Customer confirmation → Factory production → Packaging and shipment 3. The process of mold opening and customization is as follows Send a high-definition large three-dimensional image or source file of the three dimensions → Then make a clay sample (about 15-20 days) → After the clay sample is made and confirmed by the customer to be correct, arrange for the production of the bulk goods (about 15-20 days) (for specific costs or questions, please consult the customer service) Customized products are not eligible for return or exchange unless there are quality issues. |
| Our default Courier services are ZTO Express and Shentong Express. The product quotations do not include postage, freight and taxes (these three items need to be paid by the customers themselves). All the products in our store are sold in stock. The items that can be purchased on the page are all in stock. Please feel free to buy. Due to the wide variety of products in our store and the large number of orders sold every day, In the case of some products being out of stock due to not being taken off the shelves in time, we sincerely ask for your understanding. We will contact you by phone or via Wangwang Message to handle the situation. |
| If there is any problem with the product, please contact the customer in time for consultation and handling. The products in our store offer a 7-day exchange policy, provided that the goods do not affect our secondary sales. For non-quality issues, the shipping cost needs to be borne by the buyer themselves. All product photos are taken of the actual items. Due to differences in lighting and display, there may be color differences from the actual items. Such issues do not fall under quality problems. The final color should be based on the received actual items. Due to product updates or quality improvements, some product configurations, colors, styles, etc. may change without notice. Please refer to the received actual items. The prices of the products in the store are subject to the settlement prices of the day. The prices of the products will fluctuate according to the increase or decrease of raw materials without further notice. If there is no logistics record or the goods are not received 10 days after the remittance, please call to inquire or contact Wangwang customer service to avoid any unexpected situations. Once the customer receives the goods, the transaction will be completed. If you have any questions after receiving the goods, you can contact the corresponding customer service you consulted when purchasing the product to better handle after-sales issues for you. |
| Customers are requested to check the quantity and quality of the goods within 3 days of receiving them. If there are any issues, please contact the after-sales customer service in a timely manner for feedback and handling. If there are no objections within 3 days after the arrival of the goods, the transaction will be regarded as completed. For returns made on the grounds of "subjective dissatisfaction or imagination", if there are no actual quality issues, the shipping cost shall be borne by the buyer. Before shipment All professional packaging will be carefully inspected. If any damage or quality issues occur during transportation and returns are made, the shipping cost will be borne by the purchaser! If damage occurs during transportation, the buyer can file a claim with the logistics company. Please do not return goods that are not from our company to avoid inconvenience when you return them again. |
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Cherry Blossom Series - Pudding Dog
Sakura Series - Melody
Sakura Series - Big Eared Dog
Sakura Series - Hello Kitty (Please make a note when bringing a card)
Sakura Series - Kuromi
