Company Profile
Zhiai Pet Products Co., Ltd. is a professional company specializing in the development, design and production of pet daily necessities such as pet collars, leashes, toys and clothes. We accept customized orders, large and small wholesale orders! With 6 years of experience in development, design and customization, we provide you with more professional services! Zhiai Pet Products adheres to the principle of "customer first, integrity foremost". We hope to join hands with everyone to create a bright future together. We sincerely welcome friends from all walks of life to visit, investigate and negotiate business.
Regarding shipping and logistics:
Generally, after placing an order, we will ship the item within 72 hours.
B usually arrives by express delivery within 2 to 5 days! The logistics will arrive in about 3 to 7 days!
The service of C Express is beyond our control. We hope you can understand our difficulties. If the express delivery has offended you, please contact us in time! We will solve it for you in a timely manner! I hope you will be lenient and not give a medium or bad review easily! We highly value every review and the sense of achievement from receiving a positive one. Even if it's a malicious negative review, we will complain to the end. We hope for your understanding!
The goods are damaged
A: Before shipping, we carefully inspect each item. There are three quality inspection systems with triple checks to ensure that every item sent out has no quality issues. For customers who send by express delivery, they need to inspect the goods first and confirm that they are in good condition before signing. If the express delivery requires signing before viewing the goods, you also want the express delivery not to leave and inspect the goods together on the spot. If there is a damaged product, it should be marked on the express delivery slip that the Courier company brought back. In this way, we can ask the Courier company for this slip to prove that it was indeed damaged at that time.
B: For customers who choose logistics road transportation, please make sure the boxes are in good condition when signing for them! You should also inspect the goods before signing for them. If the boss of the consignment department needs to sign before inspecting the goods, you should also have the goods inspected at the consignment department before picking them up and leaving! If the box is broken, it should be unpacked and inspected on the spot. The contact information is left on our box! You can contact us at any time!
C: If the above two methods are not followed, after signing for the goods, we will not be responsible for issues such as insufficient quantity, product damage, or other surface consistency as stipulated by Alipay Company
"D If you find any quality problems with our products, please contact us within 24 hours after receiving the goods! Applications will not be processed after the deadline! And it must be communicated and handled on Taobao Wangwang!
"E. For wholesale customers who use logistics and road transportation, unless otherwise agreed by both parties, we only promise to deliver the goods to the city where the buyer is located! We do not guarantee which district, street or number the goods will be delivered to. After the goods arrive, the logistics company will call and I will come to pick them up with my ID card. Buyers who mind should not purchase it
What is mixed batch?
Mixed batch refers to the situation where, regardless of the type or style of the products, buyers can enjoy wholesale prices as long as the total purchase price (or total quantity) reaches or exceeds the set amount (or quantity).
Freight description
Zone 1: Shanghai, Zhejiang, Jiangsu First weight :8 yuan per kilogram, additional weight :1 yuan per kilogram
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Zone 2: Guangdong, Fujian, Jiangxi, Shandong, Anhui, Beijing, Tianjin, Shouzhong; The price is 10 yuan per kilogram for additional weight and 6 yuan per kilogram
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Zone 3: Hunan, Shaanxi, Shanxi, Hainan, Henan, Hebei First weight :10 yuan per kilogram, additional weight :8 yuan per kilogram
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Zone 4: Sichuan, Liaoning, Guizhou, Yunnan, Chongqing, Jilin, Heilongjiang, Guangxi, Hubei First weight :12 yuan per kilogram, additional weight :10 yuan per kilogram
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Zone 5: Inner Mongolia, Gansu, Ningxia, Qinghai: First weight: 16 yuan per kilogram, additional weight: 13 yuan per kilogram
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Zone 6: Xinjiang: First weight: 25 yuan per kilogram; Additional weight: 20 yuan per kilogram
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Zone 7: Xizang: First weight: 25 yuan per kilogram; Additional weight: 20 yuan per kilogram
Under normal circumstances: Strikethrough price: The strikethrough price may be the sales guidance price of the product or the previously displayed sales price of the product, etc. It is not the original price and is for reference only.
The non-underlined price: The non-underlined price is the selling price of the product on Alibaba China Station. The specific transaction price may change due to the product's participation in activities or the user's use of coupons, etc. The final price is subject to the price on the order settlement page. During the preheating stage of the event: Strikethrough price: The strikethrough price is the selling price of the product during the current preheating stage of the event, not the original price. The actual transaction price may change due to the use of coupons by users, etc. The final price is subject to the price on the order settlement page.
Non-underlined price: The non-underlined price may be the promotional price for the product during an upcoming event and is for reference only. The actual transaction price during the event may change due to the user's use of coupons, etc. The final price is subject to the price on the order settlement page during the event. Note: The above description is only valid when there is a price comparison. If the merchant provides a separate explanation for the strikethrough price, the merchant's statement shall prevail.
Under normal circumstances: Strikethrough price: The strikethrough price may be the sales guidance price of the product or the previously displayed sales price of the product, etc. It is not the original price and is for reference only.
The non-underlined price: The non-underlined price is the selling price of the product on Alibaba China Station. The specific transaction price may change due to the product's participation in activities or the user's use of coupons, etc. The final price is subject to the price on the order settlement page. During the preheating stage of the event: Strikethrough price: The strikethrough price is the selling price of the product during the current preheating stage of the event, not the original price. The actual transaction price may change due to the use of coupons by users, etc. The final price is subject to the price on the order settlement page.
Non-underlined price: The non-underlined price may be the promotional price for the product during an upcoming event and is for reference only. The actual transaction price during the event may change due to the user's use of coupons, etc. The final price is subject to the price on the order settlement page during the event. Note: The above description is only valid when there is a price comparison. If the merchant provides a separate explanation for the strikethrough price, the merchant's statement shall prevail.
