【 Must-Read for Placing Orders
To ensure the responsibilities and obligations of both parties, this website has specially formulated this regulation. Please understand and read it clearly before placing an order!
Special emphasis: In principle, we do not accept returns. (Products with quality issues at the factory can be exchanged through negotiation, but the transportation costs incurred shall be borne by the buyer. Our quotations are all factory prices without any charges.) All of our products are strictly inspected by quality inspectors before shipment to ensure that the product quality is 100% problem-free. However, due to various uncertain factors, our factory can only guarantee that 97% to 98% of the products are problem-free upon arrival, and 2% to 3% are within the scope of exemption."
The following conditions do not allow for returns or exchanges: returned products with damaged or incomplete packaging, incomplete product accessories or related information, unauthorized repair or modification, not used or stored in the normal way, and goods beyond the after-sales service period.
I. Regarding the minimum order quantity
The quantity of each toy ordered is subject to the minimum order quantity marked on the website! For general products, the minimum order quantity is one box. For some products, more than five boxes are required for ordering. (Note: For specific details, please consult Wangwang customer service!)"
Iii. Product Quotation
The prices of the products on this site have been quoted at the most favorable factory prices. Generally, the prices within the site are the main ones. (The quotations on this site are factory delivery prices, without invoices, excluding shipping fees and any other charges.) As the prices of toy materials may rise at any time, please consult the Wangwang customer service about the price issues before placing an order!
Iv. Payment Method:
Your payment for goods and freight can be made through bank transfer, online payment (Agricultural Bank of China, Industrial and Commercial Bank of China, Construction Bank of China, etc.), etc. Please notify us in time after remittance so that we can arrange it promptly. The goods will be dispatched on the same day or the next day after the payment is received. If there are too many orders, we will try to arrange them within three days. We also support the Alipay instant arrival payment method, which is more convenient and faster.
After the customer makes the payment and the order is generated, we will immediately arrange the goods, which are usually dispatched within 1 to 3 days. Due to the order requirements for stocking up (some products may be out of stock and need to be produced), we kindly ask all customers to place orders as early as possible based on their actual situations to avoid being unable to arrange immediately when urgently needed, which may affect your business operations. For each order, if all the goods arrive on the same day, we will ship them on the same day. Please don't rush us for this. Regarding logistics and freight transportation, the freight charges are generally collected on delivery, and the goods need to be picked up at the freight station. The shipping logistics can be provided by the customer themselves or selected by our staff as the most suitable one for you!
Generally, we adopt the following transportation methods:
Transportation mode description inquiry method
For buyers from Jiangsu, Zhejiang, Shanghai and Anhui, our express delivery company offers very low prices. Therefore, we recommend choosing the express delivery method. For customers from other provinces, if the goods are small in quantity and light in weight, it is also recommended to use express delivery. Most express delivery companies can deliver goods to your door. However, for remote areas, buyers may need to pick up their goods at the local branch of the express delivery company. Zto Express www.zto.cn SF Express www.sf-express.com Yto express www.yto.net.cn tiantian express www.ttkdex.com shentong express www.sto.cn yusu Express www.uc56.com yunda Express www.yundaex.co m
Deppon Logistics, Jiaji Logistics and other major logistics companies < Strongly recommended > These two logistics companies are currently the two largest ones, with good reputation and complete network coverage. However, their prices are slightly high and insurance can be purchased. We strongly recommend that buyers adopt this logistics service. Although it is a bit more expensive, the goods are guaranteed and reassuring. www.jiaji.comwww.deppon.com
The road freight method of ordinary logistics companies (not recommended) mainly involves sending goods to all parts of the country through Yiwu dedicated line transportation companies. Shipping through dedicated line transportation companies is the transportation method with the lowest freight cost. Generally, it is a dedicated road transportation line from Yiwu to a certain city operated by individual private business owners, with 1 to 2 trips per day. Generally, it can arrive within 2 to 5 days after we dispatch it. Upon arrival, they will call the phone number we wrote on the box and ask you to pick up the goods at the unloading point they designated. The freight and time depend on your distance from Yiwu and whether it is related to a big city. This method is the most widely used by users outside Jiangsu, Zhejiang, Shanghai and Anhui. Its main advantages are speed and low cost. However, the main disadvantages are that you need to pick up the goods at the unloading station yourself and you can't check the real-time location of the goods online. If you ask them to deliver the goods to your door after they arrive, the delivery fee will be relatively high. The drawback is that the goods may be damaged. In such cases, the buyer needs to claim compensation from the logistics company. www.1556.net yiwu logistics inquiry platform
(Note: We can only estimate the shipping cost for the buyer. The actual shipping cost is based on the amount at the time of pick-up. We can control the shipping time, but we cannot accurately predict the arrival time at the freight station. Please understand this point!)"
When picking up the goods by yourself, please carefully inspect them in front of the staff of the logistics and freight company. If you find that the outer box is severely deformed or damaged, the sealing tape is broken or missing, the sealing tape is incomplete, or there are obvious signs of opening, please open and count the goods on the spot. If any error is found, you must negotiate with the logistics company on the spot to solve the problem and compensate. If the problem cannot be solved, please do not take away the goods for the time being. Contact us at the freight station for negotiation. Otherwise, upon signature for receipt, it will be regarded as acceptance of the goods without objection.
2. All products of our factory undergo strict inspection before shipment. As they are plastic toys, the quality guarantee rate upon leaving the factory is over 97% to 98%. 2% to 3% of cases are subject to unpredictable issues and fall within the scope of exemption.
3. As all our shipments are handled by logistics companies, which use large trucks for transportation, there will always be a few minor losses during normal transportation. Each transportation company has an agreement. Please specify the logistics and transportation company you need. Due to the frequent occurrence of situations such as toys being crushed during transportation, we do not assume any transportation risks. It is recommended to purchase insurance during transportation. The normal handling fee is 3% to 5%. Please carefully inspect the goods before picking them up.
4. We deliver the goods on behalf of the customers and handle the shipping and transportation procedures. All freight charges are on delivery. When picking up the goods, if there is any damage or other issues, the freight can be used as a guarantee. It is generally recommended not to make advance payments.
For products with quality issues at the factory that need to be exchanged, the round-trip shipping cost shall be borne by the buyer. After receiving the returned products, we will send the exchange together with the customer's next purchase (we cannot accept the situation where they are sent together with the next shipment, and the shipping cost shall be borne by the customer!)
Note: Please inform the Wangwang customer service of this website before returning it!!
Due to the particularity of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company are not subject to the "three guarantees" policy. If any problems arise after use, our company will not bear any responsibility. If it is within our capacity, we will help solve these problems, but all related costs shall be borne by the customer.
Special products shall be handled in accordance with the relevant agreements reached between our customer service staff and the customers.
All the goods are produced and dispatched based on customer orders. The products are mainly made of plastic materials, and the packaging is made of paper materials. During transportation, especially in some long-distance cities, there is a possibility that some products may suffer from transportation damage (such as slight scratches due to collisions, or slight deformation of some color boxes in color box packaging, etc.). In this regard, We will adopt methods such as double-layer packaging in logistics, adding cushioning materials, and tight stacking to prevent damage incidents. The transportation is carried out by a third-party logistics company and is beyond our control. We will not be held responsible for any damage caused by transportation reasons. The transportation time is affected by many factors such as weather, vehicle arrangement and traffic conditions, and cannot be used as a reason for returns.
2. Our toys are of high quality and low price, offering great value for money. Some buyers may find that the workmanship is a bit rough, with flaws, not made of good materials, and not as expected after receiving the goods. However, these are not quality issues. Nothing is perfect. We upload real photos of each product to our website. Please excuse us if you are too picky. When purchasing, please consider and read carefully. If you have any questions, please consult us at....
3. All dimensions are measured manually. An error of 1-2 cm is normal.
This clause shall come into effect automatically when the customer decides to order our company's products, without the need for separate signatures or seals from both parties. If you do not agree with the above terms, please consider carefully and confirm your agreement before placing an order for products with our company.
