 |
       |
-
1. Genuine products from the manufacturer
Welcome both new and old customers. All our products are photographed in real life. Please feel free to purchase. They are of high quality and reasonable price, with fine workmanship. Our main products are handcrafted headwear. Alibaba, Taobao stores, physical wholesale stores, photo studios and all brides and makeup artists accept custom orders based on samples and pictures. All products support mixed batches, with no restrictions on quantity, style or amount. The goods will be dispatched within 48 hours after payment. In case of out-of-stock situations, we will contact you promptly via phone or Wangwang. The product is handmade, and errors within a range of 1 to 2CM are inevitable.
-
2. Regarding size
The size is measured manually. Due to factors such as different measuring tools and methods, there may be an error of 1-2mm. We will try our best to minimize the error. We do not accept returns or exchanges for any size issues.
-
3. Regarding color
Due to the background and lighting of the photo. The color difference and hue of the product may vary due to the different fidelity of the computer monitor, which is beyond the controllable range and does not fall under quality issues. The goods are subject to the actual items.
-
4. Regarding customer service
If you have any questions, please contact the customer service at any time. The customer service will reply and answer your questions as soon as they see them. If there is no urgent matter to reply to, it might be that the customer service representative is unavailable due to something. Please wait patiently. Customer service is usually available from 8 a.m. to 9 p.m., except during meal times.
-
5. Regarding after-sales service
If there are any quality issues on the day of signature, please contact us in a timely manner. We will respond with a return or exchange. Applications received after the deadline will not be accepted. If the quality is fine, the buyer is not allowed to return or exchange the purchased product merely due to subjective factors such as personal dislike, a significant difference from the picture, dissatisfaction, or the product not being as good as imagined.
-
6. Regarding shipment
After the buyer places an order and makes the payment, we usually ship the goods within 48 hours (two days). In case of out-of-stock situations, we will contact you by phone or through Wangwang.
- 2> Our default Courier service is ZTO. The warehouse will choose the Courier service according to each location. If the Courier service is not available, we will send it by postal express. If you need other Courier services, please contact the online customer service. We solemnly declare that express delivery and logistics are beyond our control. Please do not use dissatisfaction with the service attitude of express delivery and logistics or the length of delivery time as the basis for evaluating us.
- 3. When the goods are delivered, please make sure to sign for them in person. If signed for by family members, friends, security guards, etc., it will be regarded as signed for by the person themselves. Please be sure to open and inspect it on the spot before signing for it. If the goods are damaged during transportation, please directly verify the claim with the delivery person or refuse to sign for them.
Cat's eye beads
Plum blossom pairs
Lily of the valley glass
The magpie rises in the glass
