Wearing display

Precautions

Regarding shipping: Our store defaults to using ZTO Express. If you specify a Courier, please contact customer service to explain that additional postage is required. Orders placed before 17:00 from Monday to Saturday will be dispatched on the same day; otherwise, orders placed the next day will be dispatched by default. If you have any special requirements for the product, please specify them in the message left to customer service.

Regarding out-of-stock issues: For orders with products out of stock, we will try our best to leave a message on Wangwang or notify the customer by phone as soon as possible to explain the situation and the arrival time, and negotiate with the customer to resolve and handle the out-of-stock problem properly. Due to working hours, for some customers who cannot notify of out-of-stock items in time, if the quantity of the products they receive does not match the quantity ordered online, please contact customer service as soon as possible for a solution.

Regarding after-sales service: When signing for the package, please be sure to open it in front of the Courier to check if the goods are damaged and verify if the quantity is correct. If you find any problems such as damage or rarity, please refuse to sign. Once signed for, the goods are deemed to have been accepted. If there are any quality issues with the products, please contact us within 24 hours of receiving the goods. Although each order is inspected by the quality inspection department (including distribution, packaging inspection, and quality control) before shipment, due to the large shipment volume, there may be a few individual styles with inherent quality issues. If you receive the goods with quality problems, you can directly contact the online customer service to take pictures and explain the reasons, and negotiate to solve the problem.

Regarding returns: All returns and exchanges are subject to a 7-day no-reason return and exchange policy. If the product has not been used within 7 days from the date of signature for receipt, please return it in its original packaging without affecting its secondary sale (the buyer shall bear the round-trip shipping costs for non-quality issues). 15-day quality issue exchange - If the goods have been received but not used from the date of signature, they can be returned in the original packaging and exchanged for other products of the same price (the seller will bear the round-trip shipping costs for quality issues).

Regarding color difference: All products in our store are photographed in real life. Due to different displays or lighting issues, there may be color differences. Detailed descriptions are provided. If you are not sure, please consult our customer service before purchasing to take real photos of the products.

Regarding reviews: We are dedicated to running our store and attach great importance to your reviews. If you are not satisfied with the goods after receiving them, you can contact our customer service first to solve the problem actively. Please do not give a negative or negative review without saying a word. Because a medium or bad review is not a solution to the problem for either of us. Nor can it turn your dissatisfaction into satisfaction! Thank you all for your strong support.

Product material: Our company's main products are based on environmentally friendly alloys. All products come with inspection certificates and support re-inspection. If some products are made of other materials, the specifications and materials will be noted on the detail page. The prices in the store are already wholesale prices. There is a risk of inventory in stock. If you need to stock up in bulk, please contact customer service to confirm whether there is enough inventory. Bulk goods are not eligible for return or exchange.

Processing and customization: We are the original factory, providing a one-stop service from design, pattern making to production. We can accept processing and customization of all kinds of styles of jewelry. Welcome to customize with your template or sample.