It is recommended to refrigerate the candle for several hours before use, which can slow down its burning speed.
2. If the flame is very small during the use of the product, you can use scissors to slightly shorten the wax core, or use a cotton cloth or paper dipped in wax oil to ensure that the wax oil does not cover two-thirds of the wax core.
3. When burning tea wax, please avoid placing it in the windward area to prevent the candle flame from shaking and tilting, which may cause dripping wax or an unattractive appearance. It is recommended to keep the indoor air circulating when burning.
4. Avoid placing tea wax in direct sunlight to prevent it from fading due to prolonged exposure to the sun. When the weather is hot, please place the tea wax in a cool place to prevent it from softening.
5. When extinguishing tea wax, do not blow it out with your mouth to avoid generating white smoke and a burnt smell. It is recommended that you place a toothpick or a thin short iron wire under the wick, push the wick over to let the wax subdue the flame, and then let the wick cool vertically. This way, no white smoke or burnt smell will be produced, and it will be convenient and effortless to light it next time.
6. If candles drip onto furniture, please wait for them to solidify before removing them. For any remaining wax, you can use a hair dryer or iron to melt it and then wipe it off.
7. Do not light both regular candles and scented candles at the same time, as the former will absorb the fragrance of the latter. Use only one or two scents. Our sense of smell can become numb due to the excessive variety of scents.
Notes
Do not place lit candles in unattended areas or flammable places.
2. Do not place candles in a windy area. Otherwise, it will lead to fire hazards.
Remember to extinguish the candles when leaving the room to avoid fire accidents.
4. Keep candles out of the reach of children (away from children)
Nothing can be perfect. Even if we conduct quality checks on the goods before shipment, there will still be some omissions. For instance: Even the most brand-name and high-end products come with a warranty period. If high-end goods have no quality issues, there would be no need to set a warranty period! Even so, we are still doing our best to reduce the probability of such oversights occurring.
Any transaction must be based on equality and mutual benefit, so it is also necessary to follow certain rules in operation. As the saying goes, "Courtesy first, then force." Having a return and exchange system does not mean that we have many mistakes. We also hope to successfully complete every transaction!
1. Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How is the freight calculated?
Answer: All products can be purchased in the minimum batch quantity as mentioned above. There is no limit on the amount. Mixed batches are supported and Alipay transactions are available! every
For each product, we have clearly stated the weight. The shipping fee will be automatically calculated by the system when placing the order. If you have any questions, please contact us in time
Customer Service
2. Are the products on the shelves in stock? What if it's out of stock?
Answer: All of our products are sold in stock. The items shown on the page as available for purchase are all in stock. Please rest assured
Purchase. Due to the wide variety of products and large daily sales volume, some products were not taken off the shelves in time, resulting in stockouts
Please understand. We will contact you promptly by phone or via Wangwang Message and handle the matter.
3. Can the style and color of the product still be selected?
Answer: When the product is put on the shelves, it has been set whether you can choose the style and color. Please refer to the page marking for details
Sure. If you have any special needs, please indicate them in the remarks section. We will do our best to meet your requirements, but
If the color is missing, we can only send it to you randomly! Please understand!
4. I don't have Alipay. May I ask if I can make a bank transfer?
Answer: We recommend using Alipay. The payment is secure and it's convenient for future shopping. If it's really inconvenient, you can accept bank transfer
Before making the payment, please place an order for the item and note that you need to make a bank transfer. This will facilitate when we can deliver the goods to you after receiving the payment
Please ship the goods as soon as possible. After remitting the payment, please contact your Alibaba account, the remitting bank and the amount via Wangwang or mobile phone
We will arrange for the shipment after we have checked the payment and verified that the goods are correct.
5. Please do not give medium or bad reviews at will
Answer: Whether you encounter service or product quality issues, as long as you contact our after-sales Wangwang, we will definitely take the initiative
Guandi will help you solve the problem and will never shirk any responsibility. It is of no use to either the buyer or the seller to give negative reviews frequently
In addition, we hope to retain every friend who likes this product and solve your practical problems.
To enhance our service level, we hope that every customer can have a pleasant online shopping experience!
