First of all, we would like to express our sincere gratitude to all our dear netizens for your attention and love for our Yudeng Lighting。We will sincerely offer you high-quality products、Affordable products and services，I hope it can bring you all satisfaction，A pleasant online shopping experience。

      To avoid unnecessary troubles and misunderstandings during the process of purchasing lighting fixtures，Please read carefully before purchasing、Learn about our product sales details。If you have any questions, please feel free to contact our customer service at any time，The customer service will be very patient，I will answer your questions in detail。

one、【"Photo shooting】

      All the pictures of the lamps for sale are taken of the actual items,Due to photographic equipment,"Technology",Angle,Factors such as different lighting and computer monitors，可能造成图片one些色差，The actual item received by you shall prevail。Dear friends who cannot accept color difference issues, please purchase with caution，Such transaction disputes cannot be used as a reason for returns or negative reviews，Dear friends, please understand！

two、【Delivery time】

      After the buyer places the order and makes the payment48Shipment within hours.Special circumstances(Legal holidays/Custom-made/Situations such as best-selling products being out of stock)It will lead to delayed delivery.Therefore, we kindly ask buyers to consult our sales staff before purchasing whether the product is in stock，So as not to delay your decoration schedule。thank you！若亲需要指定Express delivery公司，Please contact customer service in advance to negotiate。我们公司的合作Express delivery有：Yunda Express、国通Express delivery、Tiantian Express、Sf Express、EMS。

three、【Damaged parts reissue】

      Although our product packaging is very sturdy，但由于因交付给第three方长途运输配送，所以有one定的风险，It is inevitable that the lamps will be squeezed，Especially lampshades made of glass，If the lampshades or accessories are found damaged upon receipt of the goods，Please contact us immediately and provide photos of the damaged parts，We will send you the spare parts by free express delivery。

      We will be responsible for our services and products.We will give you a satisfactory answer to any reasonable questions，There's a problem.，We are still willing to solve it。

      one切问题，如果彼此之间多one份冷静，Honesty and tolerance，都试着换位思考one下，I believe that any problem will be easily solved。

four、【Freight description】

      Buyers can choose either advance payment or cash withdrawal as the payment method：

      A:Prepayment occurs after the buyer and the seller have agreed on the postage,The buyer shall pay the postage to our factory first,由本厂代收付给Express delivery公司。

      B:Pick-up payment means that the buyer pays the express company directly when the goods are delivered。

         Warm reminder：The shipping method is express delivery，Prepaid，Withdrawable。The shipping method is logistics，one律发提付。

five、【Payment method】

      Alipay transactions are strongly recommended."Safety Rest assured.Users who are unable to use Alipay can contact our bank for remittance，Transfer。

six、【Transportation Instructions】

      one般发货有两种途径：Logistics、Express delivery

       A:The advantage of logistics is that the freight is low，不足之处是时间稍慢one点以及要自己到货运场去提货；The logistics will notify you by phone after the goods arrive，Please ask the buyer for the delivery address and phone number clearly，Then take the consignee's ID card to pick up the goods。

       B:Express delivery的优点是运输速度快且送货上门，The drawback is that the freight cost is a bit higher than that of logistics。所以发货如果不急的话one般建议发Logistics。Express delivery原则上送货上门（If within the delivery range, I）

seven、【Receiving issue】

       本店发出的Express delivery，会要求Express delivery公司“Contact by phone，Signed for by myself“，Please pay attention to whether the outer packaging of the express package is intact when signing for it。There's no way to deal with too many goods--oneone当场验货的，请在签收货后第one时间开箱验货和及时核对，If there is a shortage of quantity、The specifications do not match.、Please note that any issues such as damaged goods should be addressed after signing for the package72Contact our customer service within hours，You can contact our customer service by phone or through Wangwang，以便我们第one时间为你核实并处理，It is expected that we will not accept it。

eight、【After-sales service】

     Our factory promises：three年免费质保。Calculated from the date of purchase，The product has electrical malfunction problems under normal use，可以免费获得three年保修服务（Except for the light source），The warranty coverage is limited to the repair or replacement of faulty parts only。

The following situations are not eligible for free warranty service：

       A.Improper use of power supply，Damage caused by improper installation；       B.Incorrect use or improper repair、Damage caused by modification。       C.Damage caused by incorrect or negligent use of inappropriate accessories。       D.Damage caused by other accidents。

nine、【Installation of lamps】

      Warm reminder:All the lamps in our factory are accompanied by product installation drawings，Lamps belong to the category of electrical products，为确保"Safety，We sincerely invite all buyers to hire professional electricians to guide the installation of lamps!!!