Common Inquiries and Q&A for Buyers

Question: How do you wholesale your goods?

Answer: We support drop shipping throughout the event.

Question: Why is the shipping fee for the purchased goods incorrect?

Answer: The shipping fee is related to the distance, weight and volume. The shipping fee for the goods purchased by you is automatically calculated by the system. The shipping fee needs to be modified manually to some extent. If the shipping fee is insufficient, it will be difficult to ship. If the shipping fee is too high, please contact our customer service for modification

Question: I bought it and felt that the product had a slightly pungent smell. What should I do?

Answer: The quality of our products is all very good. The lazy sofa is filled with foam particles. When some products are opened, there will be a slight smell. This is because the particles are in the foaming manufacturing process. Just like new shoes and new clothes have a slight smell, please don't worry. This smell is normal and harmless. Just ventilow it and it will be fine! If you have any questions, you can contact our customer service. We will do our best to solve your troubles.

Question: After using the product for a long time, I feel that the filling inside will become less. What should I do?

Answer: The filling material of the lazy sofa is polystyrene particles (foam particles). After long-term use, the foam particles will shrink a little, but as long as you purchase some more foam particles and pour them in, it can be used normally