【Q&A】

1：Customized（Logo/Packaging/Instruction Manual/Color, etc.）What is the minimum order quantity？

a：The specific quantity is determined by different styles,

（1）CustomizedLogo：Generally1000Let's get started；

（2）CustomizedPackaging：Generally1000Let's get started；

（3）CustomizedInstruction Manual：Generally1000Let's get started；

（4）Customized body color：Generally3000Let's get started；

2：CustomizedLogoWhat is the delivery date？

a：If it is customized2000Within one，The production cycle is approximately：15-20day

3：CustomizedLogoThe steps？

-"ProvidedLogo"Document （AI"Document orCDRFormat）

-"Choose"LogoManufacturing process （可"Choose"镭雕、Silk screen printing、Silver foil stamping、OEM and other processes）

-Design renderings（Designed by our companyLogoThe effect drawing of the product to be placed）

-Confirm the details（ForlogoLocation、Make adjustments to details such as size）

-Product production（We will mail the samples to you for confirmation before entering mass production）

4：Drop shipping及退换货相关说明:

（1）Ordinary area，Send by YTO Express，Not overweight，Freight charges2.5yuan。

（2）Postal services are sent to remote areas：除了Xinjiang, Xizang, Qinghai，2Kilograms内5yuan，3Kilograms内6yuan；Xinjiang, Xizang, Qinghai，1Kilograms18yuan，2Kilograms内30yuan，3Kilograms内42yuan。

（3）If there are invoices and gifts，Please send them back together，If lost，Then it will be deducted according to the market price。

（4）The customer's own reasons（Address、Wrong phone number、Refuse to accept, etc.）The cost resulting from the logistics rescheduling will be borne by the customer themselves。

（5）Quality guarantee（A non-human issue）：One-year warranty，7day内可以退货退款，Passed.7day，Return and exchange for new，Freight charges各出一程（The returned shipping fee shall be borne by the buyer，本店没有Freight charges险，换新的Freight charges我们出）。

5：One-stop cross-border service：

Label size：5*3cm、6*4cm、7*2cm、8*6cm、10*10cm；

（1）The product is labeled with a body label，Labor costs will be charged。

（2）ProductPackaging贴标签，Labor costs will be charged。

（3）The product switch provides insulation protection，Labor costs will be charged。

（4）Platform listing service：Provide the real photos of the products required by the platform、ProductCE、ROHSQualifications, etc.。

6：Regarding the invoice:

The page shows the price as，Tax-exclusive price，The ticket points are calculated separately。

If there is a need to issue an invoice，Please contact the online customer service when placing an order，所需"Provided发票信息如下：

（1）Electronic invoice："Company Name"+Tax number+Receiving email

（2）Special VAT invoice："Company Name"+Tax number+Bank account information+公司Address+Contact number

7，Is there factory information on the product packaging？I don't want customers to know where I get the goods from。

a：Our factory's current payment products include2One type of labeling method，As follows respectively：

【English version】英文Packaging、英文Instruction Manual

【Chinese version】中文Packaging、中文Instruction Manual

Drop shipping：It is labeled.（There is information about this factory.），If necessary, modify the content of the label：Please contact the online customer service when placing an order。

Please note in the order section which version you need，因此不备注的订单默认发Chinese version，And bear all responsibilities arising therefrom。