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Physical photo / 7-day no-reason return and exchange/Replacement for damaged items

Your satisfaction is our service tenet
YOUR SATISFACTION IS OUR SERVICE TENET

{Non-quality issue}

Each product is hand-woven. Due to the craftsmanship, there may be some joint issues, but they are not quality problems! If you are pursuing 100% perfection, please be cautious when shooting!

Regarding size and color difference
Purely manual measurement, as everyone's measurement method is different, there may be an error of 1 to 2 centimeters. The effect of taking photos will vary under different angles and lighting conditions
The colors presented may vary due to the differences. Friends who cannot accept errors, please be cautious when shooting!
Regarding delivery
To ensure that you receive your items in good condition, we would like to remind you to carefully check if the packaging is intact and has not been opened when signing for the goods
There are traces of passing! Dear friends, please be reminded that you should sign for your package in person with the Courier!
The 7-day no-reason return and exchange policy
Our store offers A 7-day no-reason return and exchange service (within 168 hours after signing for the package). Please check the packaging when you receive the package. If it is damaged, please do not sign for it.
Contact customer service for assistance in reshipping damaged products during transportation, ensuring worry-free after-sales service
B. The postage for returns and exchanges not caused by quality issues shall be borne by the buyer!

Delivery time
Orders paid before 4 p.m. will be dispatched on the same day, while those paid after 4 p.m. will be dispatched the next day. (Special circumstances and holidays will be notified separately for dispatch.)
Shipping logistics
Large items are sent to Best Express and Anner Logistics. Small parcels will be randomly sent to various Courier services
Delivery reminder
Please make sure the goods are in good condition before signing for them. If you find any shortage or out-of-stock items during the inspection, you can refuse to sign for them
Contact us as soon as possible


















