I. Sample Description:

 

Only when you have a clear and specific order intention (including product model, required quantity, and printing requirements) can our company provide you with relevant product samples. Due to the limited sample inventory, our company refuses to accept requests for bulk purchase of product samples for the purpose of establishing a gift company, setting up a gift website, or storing samples for customers to choose from. We sincerely apologize for any inconvenience caused.

 

2. Anyone who requests samples from our company, regardless of the size or quantity of the products, must pay a sample deposit

 

After signing the formal contract, the sample deposit paid will be offset against the payment for the ordered products. That is to say, the samples will be given to you for free

 

Upon receipt of the relevant payment, our company will immediately arrange for the shipment of product samples

 

5. The express delivery fee for the samples sent together shall be borne by the buyer. The express company will collect it on the spot when the goods are delivered to the door

 

Ii. Customization Instructions

 

1) Regarding sampling:

 

The sample-made products can only be produced after a formal contract is signed and a deposit is paid. A sample-making fee will be charged as appropriate. After the official order is placed, if the quantity reaches 10,000 wanda, a sample fee will still be charged. The time spent on sample making cannot be included in the production period

 

2) Regarding the LOGO description:

 

(2) Provide a complete CMYK format draft and the Pantone color card number

 

⑶ The format of the draft document is CDR AI PSD, and the text is converted to curves

 

3) Regarding LOGO printing

 

Iii. Delivery Time

 

Under normal circumstances, we have stock available for both bulk merchants and supermarket merchants. We can ship the goods on the same day the payment is received. For foreign trade orders and gift orders, the production time will be arranged specifically according to the specific requirements and quantities of the customers. Here we would like to remind you that the time spent on transportation is an uncertain factor, especially when shipping long-distance less-than-truckload shipments. Please allow sufficient time.

 

Iv. Regarding packaging

 

The products you ordered belong to the household goods category, and most of them are packaged in standard cartons. The inner packaging of the product, such as the space cup, is usually packed in a single product OPP bag, while the mouth cup and candy box are generally packed in color boxes. Logistics is based on the size of the container volume. Since the product is relatively light, volume is generally used as the calculation standard. The specific charges can be inquired about by different companies for the logistics and transportation costs. ,

 

V. Regarding Transportation

1) The buyer will be responsible for the transportation at their own expense or our company will handle it on your behalf. The transportation cost will be borne by you. You should know that there is no uniform freight standard in the transportation industry. Their charges are generally based on the distance of the journey and the condition of the goods. At different times, there are certain differences in charges among different freight stations, which mainly depend on the number of distribution vehicles on the same day. As our customer, we will compare several options and choose the most economical and secure freight station for you. After shipment, the tracking number of the goods and the consultation phone number will be promptly informed in the most convenient way.

 

2) When the goods arrive, the buyer usually needs to pick them up at the local freight point. If door-to-door delivery is required, the local freight point will charge a certain delivery fee.

3) In some areas, logistics companies are unable to reach. Therefore, before placing an order, please discuss the transportation route with us. Only the transportation route approved by us can complete the transaction.

4) The shipping time varies depending on the distance. Please consult the store according to the specific location. In addition, as we have no control over the logistics company, the goods may be delayed occasionally due to factors such as weather and road conditions. We sincerely ask for the buyer's understanding.

 

 

Vi. Regarding signature for receipt

 

All products are carefully inspected before shipment. It is recommended that buyers inspect the goods on the spot when picking them up. To protect your rights and interests, please check carefully before signing for the goods. If you find any incorrect quantity or product model during inspection, please contact us in time. If there is any damage during transportation, please claim compensation directly from the freight company. When inspecting the goods, please be sure to open the box for inspection. If the goods are damaged during transportation and you sign for them directly without careful inspection, the freight company will refuse to compensate you, which will cause you unnecessary losses.