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1. If the product is sold and there are quality issues or damage during transportation, it can be exchanged, and all costs will be borne by our store.
2. The flowers are transported in boxes and are bound to be piled up on top of each other. Just take them out, shake them and place them to restore their original appearance
3. The flowers, leaves and branches covered with hair are inevitably covered with hair and are of poor quality
4. The artificial flowers and leaves are mostly made by interlocking. If they fall off occasionally, please insert them by yourself. It is not a quality issue. Most of the exported products are not coated with glue for environmental protection. So occasionally, it's hard to avoid the cephalic lobe.
5. What should I do if the flower heads start to bloom? The production method of silk flowers involves piecing together parts such as flowers, leaves, and branches. Therefore, it is normal for some flowers to separate from the branches. Just insert them.
6. Color difference issue: Each display or due to light, there will be certain color differences. It is very difficult for sellers to achieve no color difference at all. Therefore, buyers who cannot accept any color difference at all, please note that color difference issues do not fall within the scope of quality problems. Color difference cannot be used as a reason for returns or exchanges. The actual product shall prevail.
7. Signature for Receipt: When receiving the package by express delivery, please be sure to open the package in front of the Courier to check it is in good condition before signing for it. The same applies to logistics and post office receipt. Please inspect the goods first and then sign for them. If there is anything inappropriate, please refuse to sign for it. Quality issues caused by damaged packages will no longer be accepted after signature for receipt. Thank you!!
Warm reminder: Handmade products cannot be exactly the same for each one. The size is for reference only. After receiving the flowers, if there are any loose flowers or branches and leaves, please re-insert them.
Based on the above, friends, please look carefully before making a move. Those who are picky and perfectionist should be cautious or pass by.


















