| Warm reminder As it is produced and wholesale in our own factory, it requires a lot of manpower for inspection and distribution of goods, and the profit is low. It is recommended that customers first mix a small number of batches to check the product styles before placing bulk orders, and then make bulk purchases when it is suitable. Minor issues such as slight friction do not fall under quality problems. Handmade jewelry may have some traces of handcrafting. Perfectionists should be cautious when placing orders. Everyone has different aesthetic standards and views on quality. To avoid unnecessary disputes, please purchase a small quantity first and then place a bulk order after finding it appropriate.
Our store supports a 7-day no-reason return policy and a 15-day return policy for quality issues. Returns cannot be made after the deadline. 【2】 Stones, crystals and freshwater pearls may have normal minor flaws If there are obvious problems such as breakage, scratches, bead dropping or fading, please provide physical photos to customer service to apply for a return and refund. 【4】 The daily shipment volume is large, and it's impossible to inspect every product thoroughly. Dear customers, please check your goods first upon receipt. If there are any issues, return them promptly. [5] The picture is a real shot. Due to differences in lighting and displays, there may be slight color differences between the real shot and the picture. |
| The products in our store are made of S925 sterling silver and certificates can be customized. |
| Delivery time: For specific delivery time, please contact customer service. The products on the shelves may be in stock or in production. After placing an order, please submit your order number to the customer service first to check if they are in stock for the day or when they will arrive. Thank you for your cooperation. By default, it is sent by ZTO Express. When sending by SF Express, a postman must be added. Customer service online hours: 9:00-12:00/13:30-17:30 |
